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Articles by Josh Odom
Analyze and optimize engagement with the new campaigns
The first step to making improvements to your email engagement is to determine where you stand. With tags, you can ensure that every type of message that you send has a distinct tag. You can use tags like “invoice”, “activation”, or “drip-campaign”. There is no need to create a tag before you use it, tags are dynamically created as they are used within your domain.
Interested In Learning A New Language? Mailgun Is Too!
SMTP, the protocol that allows messages to be exchanged from one system to another, was created during a time where ASCII was the prevailing character set. Based on the English alphabet, ASCII encodes 128 different characters into seven-bit integers, but the 128 character limitation is insufficient for many non-Latin languages. Consequently, over the years many different character sets were introduced to support different languages and symbols.
Migrating from the Heroku Mandrill Add-On to the Mailgun Add-On
With Mandrill announcing that the Heroku add-on is no longer going to be available after April 25th, many developers are looking for an alternative solution that they can continue using from the Heroku Marketplace. Mailgun offers several different packaged add-ons that you can select from based on the volume of e-mail you send on a monthly basis. You can upgrade to a larger plan at any time or if you need something specific to your needs, a program can be custom tailored for you.
Mailgun Post Mortem May 2016
Mailgun recently incurred several separate incidents that impacted the availability of our services. We’d like to take this opportunity to provide our customers with visibility around the root cause of these incidents along with details on what we’ve done to address them and ensure they do not occur again in the future. Mailgun is frequently the target of large and varied distributed denial of service (DDoS) attacks.
Mailgun Authentication Service – Post Mortem July 2018 | Mailgun
The stuff of urban legends? An uncanny coincidence? Perhaps. What we do know is that this past Friday the 13th was not a great day for us. Some of our customers were impacted by downtime, and we took immediate action to determine the root cause.
GDPR And Explicit Consent For Marketing Emails
GDPR is real (and enforceable) to anyone that does business with EU residents, even if you’re halfway across the world. Time just flew by in all this prep work to become GDPR compliant, and no one had any fun – except for the data privacy experts. Those guys had all kinds of fun and an early Christmas. Everyone else had real talk and real confusion. Disclaimer: EU data protection laws, including the GDPR, are complex. This blog post should not be considered legal advice.
Mailgun Launches New Reporting Dashboard
One of the key changes we’ve made was distinguishing between messages that have been suppressed versus ones that have been dropped. When Mailgun is suppressing a message, our systems are proactively deciding not to attempt to deliver a message to protect your sending reputation. This occurs because a user complained, unsubscribed, or a bounce previously occurred.
Outgoing Message Security Settings Now Available in the Control Panel
Before the birth of the modern Internet, e-mail was primarily used for exchanging messages across private networks where there was minimal risk of interception. As the use of e-mail proliferated for business and e-commerce purposes, mail delivery continued to rely on protocols that were not designed with information security concerns in mind. Over time, techniques were developed and adopted to improve the security of e-mail as it traveled across the Internet.
Mailgun Announces Improvements To Logs Feature To Increase Visibility Into Deliverability Problems
Since the launch of Mailgun, our logs feature has become one of the most popular aspects of our platform according to customers because of how valuable it is for troubleshooting delivery issues. Unlike other email service providers that expect you to develop your own retention and search system, we’ve gone to great lengths to engineer a scalable service that allows near real-time visibility into the entire delivery pipeline.
Mailgun API Outage – Post Mortem August 2016 | Mailgun
On August 4th at 22:20 UTC, Mailgun was alerted to numerous reports of DNS resolution failures for our mailgun.net domain name, which is the primary domain name we use for our API. As we began investigating, we discovered that our domain had been placed in “client hold” state by our domain registrar, Dynadot. At approximately 22:47, Dynadot re-enabled the domain and we began seeing traffic increase to our api.mailgun.net domain.
Domain Verification Changes For New And Existing Domains
Any domain created from this date forward will require verification through the use of a DKIM and SPF record to send and receive messages. All domains, regardless of the creation date, will require verification to continue sending and receiving messages. All subdomains of mailgun.org will be treated as sandbox domains, which are domains that allow sending to a list of up to five authorized recipients.
We Have A New Region In Europe, Y’all!
Today, we’re excited to share that Mailgun has a new regional footprint in the European Union (EU). You’re probably wondering: what’s so groundbreaking about having a region available in Europe? Will it change the face of humanity? Well, we can’t say for sure, but at the very least, you can count on us to work on things that will make your experience with Mailgun better.
5 User Roles for Mailgun Accounts: Choosing the Right Permissions
Introducing role-based access control for dashboard users. You can finally get some sleep at night knowing that a rogue marketer isn’t messing with your Mailgun account. With these new user management features, you can better map a user’s Mailgun access to the privileges they need for their job responsibilities. We added multi-user accounts a couple years ago, but every user was given full access to everything in Mailgun.
What Is GDPR Compliance
Data is gold, and with this new gold rush, European lawmakers have implemented the General Data Protection Regulation (GDPR) to advocate for more personal data protection. Are you unsure of how to tackle GDPR compliance in your email practices? Fear not! Below, we’ll demystify this data privacy law and tell you more about what Mailgun is doing to help you stay compliant.
How Quickly Can Mailgun Process My Messages? Introducing Rapid Fire Delivery
This was originally published on November 2, 2017. For big senders, getting a lot of messages out the door in a very short period of time can be especially challenging. Once your message is set up, you want it to reach inboxes in seconds, not hours, and we want to make sure that happens.
Email Tags Explained: Gaining Useful Insights from Segmentation
An email tag is a particular label you attach to a message to identify or categorize it. By assigning a tag, you’re able to organize your email analytics so you have access to more precise and detailed insights. Using tags is a technical tactic to take for your email marketing. When you add tags, you increase your control over monitoring the performance of your email campaigns, as well as your transactional email messages.
Email Professionals: Is It Time You Had A Data Privacy Refresh?
Email marketing frequently operates across borders, with the ever-growing creativity and complexity of campaigns designed to engage customers wherever they are. As organizations work to collect and use data to inform their decision-making and understand what makes customers tick, they need to also focus their energies on staying compliant with data privacy laws, which since the arrival of stronger and broader regulations have long arms and sharp teeth.
Guest Column: Reopening the door to opportunity for Hardin County
Josh Odom Imagine investing significant resources – more than $2 million – in a business idea and spending years working to make it a reality. But then, just as you are getting close to making it happen, someone tries to change the rules on you in the middle of the game and kick you and your business out.
Big Data can drive big dollars. For any growing business, that’s the bottom line. As the amount of information in the world grows, your enterprise needs to start turning these bytes into bank. One way to do that is to move Big Data to the cloud.
Op-ed: Fighting for My Right to Fight - And Love
A soldier turned MMA fighter shares the story of how he got married and then fell in love. You walk into the gym, ready to train to become the best athlete in your sport. Dedicated. Determined. Ready to conquer. And, of course, true to yourself. That’s something I’ve struggled with since I can remember. Growing up, I had three main goals: be a professional martial artist, join the military, and become a law enforcement officer. I achieved them all.
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