Why storytelling is an essential UX communication tool Illustrations by Julian Hector For the last 12 years, I’ve been a writer and illustrator of children’s books for Disney. I used to think that a career shift into experience design would force me to drop my 10 years of storytelling experience, but it’s a tool for delivering information that I continue to utilize almost every day. One of my favorite aspects of studying storytelling is that it encompasses all of the liberal arts.