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Articles by Justin Newell
Why Modern Airport Mobility Demands Decision Intelligence
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. Across the global aviation sector, modern terminal operations are facing an unprecedented stress test. While commercial aviation has aggressively digitized everything from biometric boarding to predictive engine maintenance, a critical pillar of ground operations has remained largely reactive: passenger mobility and specialized assistance services.
The Human Navigator: Why Finished Vehicle Logistics Needs Decision Intelligence Now
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. The finished vehicle logistics (FVL) sector is currently navigating a perfect storm. Automotive supply chains are facing a compounding crisis: severe shortages of skilled labor, aggressive sustainability and carbon-reduction mandates, and an unprecedented surge in operational and supply chain complexity.
The Digital DNA Defense In The AI Fight Against Financial Crime
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. The traditional "cat and mouse" game of financial crime has entered a high-velocity era. As cybercriminals leverage generative AI to craft hyper-realistic phishing campaigns and deepfake-enhanced attacks, the financial sector is hitting a tipping point. The era of static, rules-based defense is over. At my company, INFORM, we surveyed 88 financial executives to gauge the state of AI adoption in fraud prevention.
Generative AI’s Way of Unlocking Unprecedented Value and Productivity
Software Software Approximately 60% of current roles didn’t exist in 1940, highlighting how technological change drives the creation of new niches and opportunities. By Justin Newell Credit: BlackJack3D / E+ January 12, 2026 Artificial intelligence has had an enormous effect on all aspects of the world economy—and after the initial excitement, the focus has shifted to the technology’s impressive capacity for real-world impact.
How Advancements In Technology Help Shape The Global Economy
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. Artificial intelligence (AI) has changed how the average person interacts with technology, including software development. It's shaping the core of the global economy: manufacturing. I believe the heart of future manufacturing will lie in process AI—AI trained to analyze, automate and optimize processes through state-of-the-art technology.
Generation AI? How the Next Workforce Wave is Transforming Supply Chain & Logistics
Tags: Artificial Intelligence, Automation, November 2025 Here’s how companies are developing the workforce of the future and how current practitioners can future-proof their careers. By Troy Lester CRO and Co-Founder Warp I chose to go into logistics because I love delivering the experience of getting “what you want, when you want it” in the real world. But the logistics industry is at a crossroads. The old way, i.e., long hours, relentless pressure, and high turnover, is unsustainable.
Bridging Skills Gap in Vehicle Logistics with AI and Decision Intelligence
The vehicle logistics industry is grappling with a significant shortage of skilled labor. According to the World Road Transport Organization (IRU), over 3 million truck driver positions are currently unfilled globally, This shortage is projected to double by 2028 without significant intervention. The logistics sector faces broader labor challenges.
Democratizing AI: Reducing Costs and Integrating with Autonomous Systems
As digital transformation continually progresses, artificial intelligence (AI) has moved from a theoretical aspiration to a core engine of business operations. The future is not just about smarter algorithms, but about making that intelligence accessible, affordable and seamlessly integrated with the autonomous systems that run the real world — from container terminals to complex logistics to financial risk management.
AI-Powered Supply Chains: Building Resilience in a Complicated World
Artificial intelligence is opening up new avenues for growth and innovation. For supply chains, AI offers new paradigms and approaches, delivering streamlined processes and results that are unprecedented. The technology reduces risks, operational errors, delays and waste, while simultaneously improving the customer journey. Through decision intelligence, it becomes possible to automate decisions, yielding insights that often aren’t obvious to the workforce.
Using Best Practices And Next-Generation AI To Secure Banks
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. Advancements in AI, particularly the emergence of agentic AI, are transforming the banking sector. Unlike traditional AI, which relies on predefined rules and passive data processing, agentic AI operates autonomously, continuously learning from data and making decisions to achieve specific goals.
Beyond the Glitter
Building A Stronger Digital Base For Aggregates, Ready-Mix Concrete Logistics. By Justin Newell A well-executed digital transformation is built upon a strong foundation of existing IT infrastructure and business processes. In the world of aggregates and ready-mix concrete logistics, simply overlaying new technology without addressing underlying challenges can lead to costly inefficiencies and suboptimal results.
Predicting the Future: AI and Inventory Control
Home » Predicting the Future: AI and Inventory Control ARTIFICIAL INTELLIGENCE Analyst Insight: AI revolutionizes initial inventory planning and stockpiling by estimating demand even when historical data is missing. This optimizes procurement, reduces costs, and prevents stockouts. AI-driven decision intelligence further enhances supply chain efficiency by addressing challenges in materials planning such as demand forecasting and supplier reliability.
Council Post: Digitalization 2.0: Why Embedding AI Is Critical For Business Survival
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. Forget fancy chatbots—2025 will be about AI that gets embedded deep into a company's DNA. This new wave of process optimization isn't about simple automation; it's about intelligent decision making, self-directed AI agents and natural language search that will revolutionize how one finds information.
The Future of Payments: Instant, Secure & Innovative
Credit/AdobeStock Editor’s note: This is part two of a two-part article series on instant payments. Read part one here. The rise of instant payments and immediate settlement of funds between accounts reveals a cornucopia of opportunities for banks and credit unions to innovate and enhance financial service s . Industry experts within the financial crime fighting community envision a spectrum of product possibilities that cater to diverse consumer needs.
Instant Payments: Credit Unions’ Expanded Frontier
Credit unions should seize the potential of instant payments to unlock a world of new product and service possibilities. Credit/AdobeStock The interest in using instant payments, driven by both businesses and consumers, continues to accelerate, fueled by a growing expectation for immediacy and seamless user experiences. Just as consumers now anticipate near-instant access to digital content like streaming videos or downloaded files, they now expect payments to be equally swift and effortless.
Council Post: Sustainable Aviation: Balancing Between Progress And Preservation
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. Sustainable development, defined as development that meets the present without compromising the ability of future generations to meet their own needs, presents a critical challenge for the aviation sector. To align with this principle, the industry must prioritize the development of aviation systems that not only address environmental concerns but also contribute to economic growth and societal well-being.
The Silent War: Banks vs. Fraudsters in the Era of Instant Payments and Opportunities
Banks should see securing instant payments not just as an obligation – but as the key to a whole new range of product and customer service opportunities. Read also: Why You Should Optimize Your Payments Stack for a Successful Cross-Border Expansion The demand for instant payments – both from businesses and consumers – continues to gain traction and with that traction has come a broader expectation for immediacy and a seamless user experience.
Unlocking Human Potential with Advanced AI
Artificial intelligence (AI) is fundamentally transforming how we interact with technology by changing the way we communicate, work, and access information. This article will shed light on how AI will reshape our use of devices and software, both at home and in the business world. This isn't just science fiction anymore. AI advancements like ChatGPT and Google Gemini offer a glimpse into AI’s potential to create opportunities for everyone the world over.
Conquering Logistics Challenges for Optimal Quality Output
The escalating demands of today’s manufacturing landscape, marked by increasing product variety, shorter lead times, and rising customer expectations, require intralogistics solutions that are both agile and efficient. In fact, this trend is evident on a global scale, with the worldwide intralogistics market projected to grow from USD 43.13 billion in 2023 to USD 115.92 billion by 2030. Traditional management systems struggle to keep pace with these evolving needs.
Council Post: The Future Of Work: How AI Will Change Our Interaction With Software
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. As we enter the era of Industry 5.0, where humans and machines collaborate seamlessly, artificial intelligence (AI) is poised to revolutionize technology, much like the internet did in the mid-90s. While its full potential may not be immediately apparent, AI is poised to have a profound impact on businesses beyond software development.
Engineering Leaders Under 40, 2024: Emily Niemi, 29
Emily Niemi, 29 Group Manager RoviSys Portage, MI, United States BS Computer Science, Kent State University What Makes Emily an Engineering Leader Emily is an integral part of RoviSys’ success in the Life Science division. In this role, she regularly interacts with clients and internal engineering teams across several projects. Her open, respectful communications build trust and collaboration within project and client teams.
Engineering Leader Under 40, 2024: Emily Niemi, 29
Emily Niemi, 29 Group Manager RoviSys Portage, MI, United States BS Computer Science, Kent State University What Makes Emily an Engineering Leader Emily is an integral part of RoviSys’ success in the Life Science division. In this role, she regularly interacts with clients and internal engineering teams across several projects. Her open, respectful communications build trust and collaboration within project and client teams.
Navigate the challenges, tech changes in process piping systems | Plant Engineering
Learning Objectives Discover the key challenge to process piping design. Find an option for plants where accurate drawings do not exist. Explore the role of digital tools like virtual reality and digital twins and a look at the trajectory of where it is all going. Process piping insights Process piping designers are using digital twins and data-driven maintenance, which are reshaping the industry.
Council Post: The AI Battle: Cybercriminals Vs. Fraud Prevention Experts
Justin Newell, Chief Executive Officer of the Software Company, INFORM North America. The current landscape in today’s fraud prevention requires artificial intelligence (AI) and machine learning for a more proactive approach to safeguarding the financial industry from bad actors. However, criminals are finding new and improved ways to use AI to commit fraud.
Automakers use AI to manage their supply chain ecosystem
The supply chain is central to the efficiency of automotive manufacturers, impacting costs, on-time deliveries, production efficiencies, and overall customer satisfaction. The complexity of that chain has deepened with the introduction of hybrids and electric vehicles as well as regulatory mandates and corporate sustainability objectives.
What is Trustworthy AI in Manufacturing?
Artificial intelligence in manufacturing is driving factories into the future. Artificial intelligence in manufacturing is driving factories into the future. It’s apparent, the race to embrace digital technologies like artificial intelligence (AI) and other are critical enablers of the Fourth Industrial Revolution such as Industry 4.0 and Industry 5.0 will help set up the manufacturing market to be the backbone of the global economy.
How to employ AI and ML to reduce crane accidents, enhance efficiency | Plant Engineering
Learning Objectives Learn how artificial intelligence (AI) and machine learning (ML) improve precision, safety and efficiency in crane operations. Understand the importance of regular crane inspection, maintenance and modernization. Gain insight into future enhancements in crane automation technology. Crain automation insights Crane automation marks a pivotal advancement in the industrial sector, marrying mechanical engineering with the latest technology.
Top 5 Plant Engineering content: June 24-30, 2024 | Plant Engineering
Top 5 Plant Engineering content over the past week covered AI-powered maintenance, asset management, Product of the Year winners and more. Links to each article below. 1. Benefits of unlocking AI-powered maintenance for manufacturers The rise of AI-powered CMMS presents an urgent opportunity for organizations to adopt fully digital solutions, but it needs reliable data capture of yesterday’s actions to fully realize its potential. 2.
Developing stronger logistics platforms with AI
Artificial intelligence (AI) and logistics insights Artificial intelligence (AI) offers a relatable example of how it factors multiple parameters, hinting at its potential in complex operations such as yard management. AI optimizes yard processes by considering real-time variables, offering win-win situations through efficiency gains, cost reductions and enhanced coordination between companies. On average, people have about 87 items of clothing or accessories in their wardrobe.
Podcast: How to Use Trustworthy AI for Quality Control
Quality managing editor Michelle Bangert talked with Justin Newell, CEO of Inform North America, who recently wrote an article for Quality on trustworthy AI. Michelle: So of course, it's such a big topic these days, but in terms of quality in AI, what trends have you noticed lately? Justin: Yeah, I think it's interesting that people raise this topic because obviously in today's world, you're coming across the term AI pretty unanimously across most industries.
What is Trustworthy AI for Quality Control?
Artificial intelligence in manufacturing is driving quality control into the future. The race to embrace digital technologies like artificial intelligence (AI) is a critical enabler of the Fourth Industrial Revolution, such as Industry 4.0 and Industry 5.0, which will help quality control engineers in manufacturing make a great impact on our global economy.
How AI Keeps Reusable Packaging on Track
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How AI Keeps Reusable Packaging on Track
Containers and reusable packaging like pallets or plastic crates are in integral part of many supply chains and industries, including food and automotive. Imagine you are in a depot, trying to get an overview of your containers and reusable packaging assets. You pull out your smartphone and ask your voice assistant: "How many IBC containers are available in this depot?" The answer appears immediately on the display and is read out by the voice assistant.
The Development of Object Recognition Requires Experience with the Surface Features of Objects
1. Introduction Mature animals have powerful object recognition abilities. For example, after just a brief glimpse of an object, humans can recognize that object across substantial variation in the retinal images produced by the object, due to changes in viewpoint, size, illumination, and so forth (reviewed in [1]). However, the origins of object recognition are still not well understood. What role does early visual experience play in the development of object recognition?
Production planning: How AI can help meet every delivery deadline
Resilience has been one of the biggest topics in mechanical and plant engineering in recent crisis-ridden years. However, this does not mean simply persevering. Appropriate tools are needed to move forward: namely AI and intelligent algorithms for detailed planning. Unforeseen but completely ordinary disruptions such as bottlenecks on machines are familiar to almost all manufacturing companies.
Preventing Financial Fraud
Credit unions and other financial institutions are facing increasing financial fraud. A TransUnion report found that since the start of 2021, attempted fraud targeting the financial services industry had spiked considerably. This fraud runs the gamut from money laundering and counter terrorist fraud to mule scheme-related synthetic identity thefts and peer-to-peer payment fraud. Current market conditions are only intensifying this fraud climate.
Leveraging real-time data across the enterprise
Learning Objectives A system integrator performed helped a packaging company develop a plan to improve their operations after getting increased demand due to the COVID-19 pandemic. The integrator used a connectivity module to improve their enterprise resource planning (ERP) and other systems to provide better data and information flow throughout the company.
Reducing scrap and risk at plastic facility
Learning Objectives A plastic manufacturer wanted to overhaul their legacy control system to reduce inefficiencies and waste. The system integrator chosen for the project improved process control and information flow to provide real-time data through the enterprise resource planning (ERP) system. The results were improved visibility in the manufacturing process and less need for manual intervention.
Achieve proactive production with an advanced planning system
Advanced Planning System Insights Supply chain disruptions and cyberattacks have caused many issues for discrete manufacturers needing their parts. One solution that manufacturers use for increased flexibility and fortitude is an advanced planning system (APS).
Top Trends in Logistics for 2022
Reliable supply chains are the backbone of the industry, but have been repeatedly disrupted in recent months. Companies that keep an eye on technological developments and drive their digitalization forward find it easier to overcome the growing challenges in logistics. Here’s which developments can help supply chains become more robust and sustainable in 2022. 1. Digitalization increases resilience.
Achieving Supply Chain Resiliency
Even before the pandemic, cracks in the global supply chain were showing. When U.S. and China trade relations became strained, so did the supply chain. The pandemic, of course, only made matters worse and has continued to weaken the supply chain. Shutdowns of major ports coupled with heavy congestion at other ports, critical part shortage and increasing e-commerce demands are just some of the challenges facing today’s supply chain.
Yard Management & Intelligent Truck Control: A Dynamic Duo
A yard management system (YMS) focuses on optimizing the yard infrastructure and its components. It is designed to help track the movement of trucks and trailers and deliver real-time information on the yard’s assets – trucks, trailers and employees. Photo: INFORM When it comes to the supply chain, the familiar expression, "A chain is only as strong as its weakest link,"clearly applies. If it was not already obvious, the pandemic drove the point home.
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