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Articles by Kathryn Dudley
Lessons learned from extended incident command operations
By now, we are approximately nine months into a complex emergency event, arguably the most complex any of us have ever experienced. Although time seems to pass more quickly each day, it is worth a few minutes to pause and reflect on what has happened thus far and where we are headed. We must reconcile with the fact that this event is likely to persist for many months to come and any opportunity to improve our response and to adopt more effective, sustainable strategies should be explored.
Comprehensive utility failure plans
A “hiccup” in the essential electrical system could be a sign of a much larger issue within the overall system that could impact patient care if it is not properly communicated. Image from Getty Images It often seems there are more questions than answers when it comes to developing comprehensive utility failure plans. In fact, many facility professionals are in the process of developing their own plans and curious about how their peers are approaching the issue.
Public resources for utility failure planning
Utility failure risks in the physical environment can include electricity, lighting, domestic water, medical gases, vacuum, HVAC, air pressure, domestic water, fire sprinkler and alarm, nurse call, security and access control, computer networks, refrigeration, steam, natural gas, sewer and wastewater, vertical transportation, medical equipment and myriad other specialty systems all needed to properly care for patients and to perform daily operations.
Task force helps members to overcome blind spots
In 1999, social psychologists David Dunning and Justin Kruger published a study titled “Unskilled and Unaware of It: How Difficulties in Recognizing One’s Own Incompetence Lead to Inflated Self-Assessments.” The study centered on a psychological phenomenon of illusory superiority that they identified as a form of cognitive bias, which essentially means being ignorant of one’s own ignorance. They coined it the Dunning-Kruger Effect.
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