For passengers who fail to understand what they're getting in a ticket, the misunderstanding can be both costly and frustrating. "Basic economy" passengers on American and United, for example, cannot use the overhead bin — and any bags they bring on must fit under the seat in front of them. If the basic economy passenger brings a full-size carry-on to the gate, It'll cost the baggage fee plus a $25 gate-check charge, for a total of $50.
Irgo has been reunited with his human family, according to Kara Swindle, his owner. She posted a video late Thursday showing Irgo greeting his family with an energetically wagging tail, jumping up to lick their faces, with Wichita posted as the location. She also posted photos of the dog on the private jet, posing with the flight crew. The dog was mistakenly sent to Japan, while another dog that was meant to fly to Tokyo, a Great Dane, appeared when Swindle went to pick up Irgo.
The social media disaster is a relatively new kind of scar for United, as it is for competing airlines that have confronted the viral posts of in-cabin conflicts. It comes at a time when airlines have posted a steady stream of profits, a shift from years of boom-and-bust cycles that resulted in a decade of megamergers among them. The industry even won over Warren Buffett, who shunned airline investments for years after a bet on US Airways soured.
Muck Rack makes it simple to find people, tweets, or articles that mention any name, keyword, company, hashtag etc. We've compiled this guide to help you make the most of your search.
Selecting a term
Start searching tweets, articles from media outlets, articles mentioned in tweets, journalists'
names, titles and bios with some suggested searches:
Companies or Topics (e.g. iPhone, Microsoft)
Phrases (e.g. "cloud computing") — use quotes to keep the terms together
Twitter handles (e.g. @username) — returns those who have mentioned or replied to
Names (e.g. "David Pogue")
Hashtags (e.g. #sxsw, #london2012)
Bio details (e.g. vegan, Olympics, father)
Muck Rack's Advanced Search allows for many boolean operators.
Find results that mention multiple specified terms, use AND or
+. For example, ensure each result contains both Elon Musk and Mark Zuckerberg by
searching Musk AND Zuckerberg or Musk + Zuckerberg.
Use the operators OR or , to broaden your search when you'd like either of
multiple terms to appear in results. (This is the default behavior of our search when no operators
are used). For example, results will contain either cake or cookie by searching cake OR cookie or cake,cookie
Use NOT or - to subtract results from your search. For
example, searching Disney will yield results about the Walt Disney Company as well as Walt Disney
World Resort. To exclude mentions of Disney World, search for Disney -World or Disney
When using one of these operators with a phrase, enclose it in quotation marks. For example, you can
find results about smartphones excluding Apple's iPhone 4S by searching smartphone -"iPhone
Exact case matching or punctuation
If you're searching for a brand name or keyword that relies on specific punctuation marks or capitalization, you can
find results that match your exact query by adding matchcase: before the keyword you're searching for, like matchcase:E*TRADE .
Use parentheses to separate multiple
boolean phrases. For example, to find journalists talking about having fun in Disney World or
Disneyland, search for ("disney world" OR disneyland) AND fun.
An asterisk can be used to search for any variation of a root word truncated by the asterisk. For example, searching for admin* will return results for administrator, administration, administer, administered, etc.
A near operator is an AND operator where you can control the distance between the words. You can vary the distance the near operation uses by adding a forward slash and number (between 0-99) such as strawberries NEAR/10 "whipped cream", which means the strawberries must exist within 10 words of "whipped cream".