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Articles by Manish Balaji
Pricing and Billing Infrastructure for AI Agents
Hey Product Hunt 👋 I’m Vijay, founder of @Clocknext. I’ve spent 16 years in software, and for most of that time, “how do you charge?” had a short answer: one-time payments, per seat, per month. AI products changed that. The cost of serving a customer moves with every request, and the unit of value can be credits, outcomes, something you invent, or a mix of all of it.
SuperOps Now Integrates With Guardz
It’s important for MSPs who are guardians of their clients’ data, privacy, and digital security to use the best tools available to get the job done. If that’s something you’re on the lookout for, then we’ve got you covered. Introducing SuperOps and Guardz, a powerful combo to help you run your cybersecurity on autopilot.
Network monitoring, now part of your unified RMM platform
Monitoring your client’s devices is at the core of your operations as an MSP or IT admin. But looking at the current network monitoring landscape, a big question still exists: Why do I still need two separate tools just to monitor my client’s devices?
SuperOps.ai is now HIPAA compliant. Read what it means to MSPs
MSPs have a vital role to play in protecting their clients’ sensitive information, especially when it comes to managing data such as medical records and protected health information. We recognized the importance of being HIPAA compliant in aiding MSPs on their journey to support their clients from Day 1. That’s why we’re happy to announce that SuperOps.ai is now fully HIPAA compliant! But first, let’s take a look at what HIPAA is and why it’s important. What is HIPAA?
Road to 1 Million
The 3 phases of effectively onboarding a new MSP client New client onboarding checklist for MSPs — the only one you will need Your local expertise is your competitive MSP advantage. Lean into it. How to become a cloud-first MSP The MSP buyer's checklist: 7 things to keep in mind while choosing RMM software 4 ways intelligent alerting can transform your MSP business Want to launch a successful MSP?
SuperOps.ai is now HIPAA compliant. Read what it means to MSPs
MSPs have a vital role to play in protecting their clients’ sensitive information, especially when it comes to managing data such as medical records and protected health information. We recognized the importance of being HIPAA compliant in aiding MSPs on their journey to support their clients from Day 1. That’s why we’re happy to announce that SuperOps.ai is now fully HIPAA compliant! But first, let’s take a look at what HIPAA is and why it’s important. What is HIPAA?
Introducing side conversations for MSPs
On hectic days like these (which is almost every day!) side conversations can be a technician’s best friend. But first… Why side conversations? Side conversations is an industry-first response to one of the biggest operational gaps we noticed while talking to MSPs. Despite having a PSA tool, a big chunk of the coordination still happened outside the PSA—over calls, texts, and emails—coordination that ideally should be taking place within the tool.
7 ways to maximize your MSP’s productivity
Simply put, if we’re productive at something that can be automated, then we’re not really being productive. That’s why “potential for automation” should be on your checklist of deciding factors when you’re choosing a PSA or RMM tool for your business. We kept this in mind as we built SuperOps.ai, making automation a crucial pillar of its functionality. Let me show you 7 ways we’ve leveraged automation intuitively within the platform to make your life easier: 1.
SuperOps.ai, the unified PSA-RMM platform was built to shift the tech landscape from outdated legacy tools to intuitively designed modern software for MSPs. Born in the cloud, SuperOps.ai drives efficiency and profitability for businesses through powerful automation, beautiful design, and an AI-first approach. Our users love us—SuperOps.ai received a high rating of 4.6 out of 5 on G2, with 89% of reviewers leaving reviews of 4 stars or higher. But don’t take our word for it.
Introducing Pax8 for SuperOps.ai
MSP admins have their hands full with the grunt work of managing subscriptions, which eats away at precious time and productivity. We want to change that and set the story straight. That’s why we’re beyond thrilled to announce that SuperOps.ai now integrates with Pax8. With our newest addition to the SuperOps.ai marketplace, MSPs can integrate SuperOps.ai’s PSA with Pax8 and manage and bill client subscriptions, sans the grunt work.
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