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IBM and Salesforce have teamed to help clients adopt artificial intelligence for customer relationship management. The partnership, announced last week, is designed to help customers of the two companies accelerate artificial intelligence (AI) adoption while protecting their data.
Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company sees AI as essential for improving productivity, driving efficiency and enhancing customer experiences, Salesforce Chair, CEO and Co-Founder Mark Benioff said Wednesday (Aug. 30) during the company’s quarterly earnings call.
Salesforce has laid off about 50 sales and customer success employees in its Irish offices. These job cuts were made Wednesday (Aug. 2) and are in addition to a 10% reduction of the companywide staff announced earlier this year, Bloomberg reported Wednesday.
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