Methods To ensure a representative sample, we used a mixed methods approach to triangulate data collection. These were an in-person/online (hybrid) semistructured focus group, an online questionnaire and one-to-one interviewing of inpatients at Derriford Hospital, UK. Data was collected between 1 January 2024 and 1 May 2025 and iteratively reviewed until the point of data saturation was reached. Prior to any of these three approaches, participants were provided with two documents.