CII
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As the premier professional body for the insurance and financial planning professions, the Chartered Insurance Institute (CII) promotes higher standards of integrity, technical competence and business capability. With 125,000 members in 150 countries, the CII is the world's largest professional body dedicated to these sectors.
Our membership covers all disciplines within the insurance industry (claims, broking, underwriting and sales), those working in the life and pensions sector, the mortgage advice market and financial advisers (under the Personal Finance Society brand). Source
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| Scope | National, Trade/B2B |
|---|---|
| Language | English |
| Country | United Kingdom |
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Recent Articles
Search ArticlesCII says firms are overlooking neurodivergent talent, amid skills shortages
Employers risk excluding precisely the talent they need to address growing skills gaps in technology, data, analysis and risk, the Chartered Insurance Institute has warned. The membership body, representing 120,000 insurance and personal finance professionals, argued that unlocking neurodivergent talent should be made a strategic priority in a digital and data-driven economy.
CII says firms are overlooking neurodivergent talent, amid skills shortages
Home News & insight News CII says firms are overlooking neurodivergent talent, amid skills shortages Publication date: 06 October 2026 Last updated: 06 October 2026 Employers risk excluding precisely the talent they need to address growing skills gaps in technology, data, analysis and risk, the Chartered Insurance Institute has warned.
Insurance Premium Tax: The cost of another increase Add to or remove from My Favourites 0 0 people have favourited this Save articles to read later — click the icon to add this article to your My Favourites list. Got it
This article is worth 5 {{cpd_units}} - to record these {{cpd_units}} please read to the bottom and click the link to add to your account Ahead of the Autumn Budget, Tim Evershed explores the speculation surrounding a potential rise in Insurance Premium Tax and the impact it could have on businesses and households Register for free and benefit from...
PFS celebrates exceptional contributions with new Local Volunteer Awards
The Personal Finance Society (PFS) celebrated the exceptional contributions of some of its volunteers at its Officers’ Conference on 23 September. The inaugural Local Volunteer Awards recognised six individuals whose time, dedication and passion have made a lasting impact across regional communities. Every day, personal finance professionals help people make informed decisions, plan for the future and achieve the goals that matter most to them.
The hidden cost of under-insurance Add to or remove from My Favourites 0 0 people have favourited this Save articles to read later — click the icon to add this article to your My Favourites list. Got it
When talking about home insurance, the Financial Ombudsman Service (FOS) stresses: “When you take out home insurance, it’s important to get enough cover. This means you need to give your insurer an accurate figure for the buildings or contents you want to insure.” This is the starting point for ensuring that, when it comes to a claim, it will be paid in full.
The price of a soft market Add to or remove from My Favourites 0 0 people have favourited this Save articles to read later — click the icon to add this article to your My Favourites list. Got it
Soft markets are always tough on insurers and brokers alike. Income is down, along all too often with loyalty. As the need to maintain good relationships to ensure a client has an insurer willing to provide cover diminishes, the risk is that the bond between broker and insurer melts away. However, market experts argue that the opposite approach is needed. Relationships need to be as strong as ever, not least to be ready for when the market turns once more.
Claims service: the new competitive advantage Add to or remove from My Favourites 0 0 people have favourited this Save articles to read later — click the icon to add this article to your My Favourites list. Got it
The true test of an insurance policy comes when something goes wrong. As major losses become more complex and costly, and inflationary pressures and interconnected risks add to the challenge, customers and brokers are paying closer attention to what happens when a claim is made – from the speed and quality of the initial response to the expertise brought to the loss and the support provided throughout the recovery. That means looking beyond the price of cover to the outcome it delivers.
New CII research community launched to gather practitioner insight
The Chartered Insurance Institute (CII) has announced the launch of Voices, a new online research community designed to give insurance and personal finance professionals a stronger role in shaping policy, professional standards and membership services.
New CII research community launched to gather practitioner insight
articledoctype Home News & insight News New CII research community launched to gather practitioner insight Publication date: 24 September 2026 Last updated: 24 September 2026 The Chartered Insurance Institute (CII) has announced the launch of Voices, a new online research community designed to give insurance and personal finance professionals a stronger role in shaping policy, professional standards and membership services.
Non-Financial Misconduct (NFM)
One half-day 6 October 2026, 09:30 - 13:00 (UK time) The Financial Conduct Authority's (FCA) overhauled framework on Non-Financial Misconduct (NFM) is fully in force, post September 2026. Moving beyond traditional, "tick-box" exercises, firms are now legally required to operate under an evidential, fact-based model where serious personal misconduct—such as bullying, harassment, and violence—directly impacts regulatory standing.