The Express Blog

We’ve moved! Workforce insights and career topics for leaders and job seekers alike are now available at: ExpressPros.com/Blog ExpressHealthcare.com/Blog SRGPros.com/Blog Our mission remains providing a resource hub dedicated to timely and relevant insights and career-related topics to job seekers and employers in today’s workforce.

Does this scenario sound familiar? A coworker stops by to chat. As they’re talking, you send off a quick email response, while also checking a phone notification and jotting something else onto your to-do list… all in the name of multitasking and getting everything done. But then, the coworker leaves, and you realize you can’t quite remember the details of their story, and you forgot the attachment on that email.

Returning to work after an extended absence can feel overwhelming and intimidating. Whether you took a break to raise children, care for a family member, navigate health issues, or recover from a layoff, the prospect of reentering the workforce can bring with it a cascade of doubts. “Can I still do this?” “Have I lost my skills?” “How do I explain my employment gap?” “Will anyone even hire me?” Those are all real concerns.

One of the most rewarding aspects of agency work is the chance to experience a variety of healthcare environments. You may find yourself working in a hospital for one week, a long-term care facility the next, and an outpatient clinic shortly after. While each setting has its own procedures, technologies, and workplace cultures, successful agency healthcare professionals view these transitions as opportunities rather than obstacles.

Veterans excel in leadership, problem-solving, and achieving goals under pressure, making them excellent candidates for business ownership. Owning an Express Employment Professionals franchise allows veterans to leverage their skills by helping local businesses find talent and create job opportunities within their communities. With proven systems, training, and ongoing support, Express offers a valuable framework for veterans to build rewarding futures.

Hiring the right people is the foundation of a successful and productive team. But with hundreds of applications, how can you truly identify the best candidate? The answer lies in asking the right questions during the interview. The Best Interview Questions to Ask Job Candidates ebook gives hiring managers and leaders the tools they need to go beyond resumes. Make your next interview more effective with 12 essential questions designed to uncover skills, cultural fit, and potential, plus expert tips.

Maintaining competitive pay is an important piece to the hiring puzzle as employers aim to manage costs while competing for skilled workers. Top candidates want to be paid fairly and in line with their experience, local market, and broader compensation trends. Even as some employers hire cautiously, the right compensation strategy remains a critical factor to attracting and retaining talent.

As you explore job openings, you may find references to powerful platforms like SAP, Workday, Oracle, and Salesforce. These tools are essential across various fields such as finance, project management, operations, analytics, and software development. There’s a widespread misunderstanding that careers within enterprise software are exclusively reserved for those with programming expertise.

Companies are approaching hiring in the remainder of the year with an optimistic outlook, according to a recent Express Employment Professionals-Harris Poll survey. Eighty-four percent of hiring decision-makers feel positive about their company’s hiring outlook for the second half of the year, yet expect to face challenges (90%), principally navigating AI use.

Quality customer service is the backbone to successful business operations. Skilled Customer Service Representatives (CSRs) are central to supporting business, as they efficiently resolve customer complaints with empathy, improve customer satisfaction, and maintain companies’ reputations. Customer Service Week, Oct. 5–9, is a prime time to celebrate outstanding CSRs! Customer Service Week was first celebrated in 1987, then U.S. Congress proclaimed it a nationally recognized week in 1992.