FutureCIO

As Artificial Intelligence reshapes how engineering and operations teams work, the real challenge for most organisations becomes ensuring they have the visibility and controls needed to operate it with confidence. Yadi Narayana Yadi Narayana, field CTO, Asia-Pacific & Japan, at Datadog, discusses how organisations can identify blind spots in AI adoption, build trust, and make wise investments to prepare for the future.

For Asia’s CIOs, 2026 signals the dawn of the Agentic Era—where AI shifts from chatbots to autonomous co-workers. Yet the consumer ease with large language models hides stark enterprise realities: compute demands straining power grids, legacy networks choking on unprecedented traffic, and “vibe-hacking” agents undermining traditional trust models. By 2027, reasoning models like Claude Mythos will force CIOs to govern agentic swarms, rewriting IAM and latency for a new digital order.

Geotab has unveiled Geotab Investigations, a unified solution that aims to accelerate the resolution of road incidents. David Brown “Across Asia Pacific, fleets are managing increasingly complex safety, compliance and operational requirements, making it critical to have accurate information available when an incident occurs.

In the bustling corridors of a recent ServiceNow roundtable in Malaysia, a clear consensus emerged among the nation’s top CHROs, CFOs, and CIOs: the era of tentative AI experimentation is over. The conversation has pivoted decisively from “Can we use AI?” to “How do we become an agentic business?” This shift goes far beyond merely adopting new technology; it demands a fundamental reimagining of talent, governance, and the very workflows that define an enterprise.

Ant Group has upgraded its physician platform, Haodf for Doctor, into AQ for Doctor, an AI-powered workstation that aims to support physicians across the entire clinical workflow. Integrating with AQ, Ant Group’s flagship AI health app, the solution aims to improve healthcare delivery by connecting physicians and patients through a unified AI ecosystem. “AI will never replace doctors,” said Zhang Junjie, vice president of Ant Group and Head of the Health Business.

Oracle has introduced new Oracle Fusion Agentic Applications and AI agents designedto empower HR teams to enhance employee development, enable smarter decision-making, and accelerate responses to workforce changes. Lewis Thompson “Too many organisations still rely on talent systems that wait for people to identify problems before taking action,” said Lewis Thompson, senior vice president of applications development, Oracle.

Andromeda is integrating the WEKA NeuralMesh platform as a core AI data storage layer for managed GPU clusters. Wil Moushey “Standardising on WEKA NeuralMesh has given our customers hyperscaler-grade consistency with open-market flexibility at the storage and memory layer, where performance is won or lost,” said Wil Moushey, CEO at Andromeda.

Indosat Ooredoo Hutchison (Indosat), in partnership with Ooredoo Group, Nokia, and NVIDIA, has launched Zankore by Indosat, an AI infrastructure platform for a global market, with Asia-Pacific as its launchpad.

Many organisations fall into a data fragmentation trap and still rely on an old, channel-by-channel model that gathers signals separately, according to Cision‘s new report, The Data Fragmentation Trap: Why More Data Isn’t Helping Brands See Clearly. Jim Daxner “Brands don’t have a data problem; they have a connection problem,” said Jim Daxner, chief product officer at Cision.

Workday, Inc.’s report, “The Copy/Paste Economy: Why Task-Oriented AI Is Failing the Enterprise“, has revealed that disconnected AI systems offset gains employees in ASEAN get from AI, with around 20% losing more than seven hours a week moving information and reconciling data. Jess O’Reilly “The real friction is structural – unclear guidance, inconsistent outputs, and tools that don’t integrate where work actually happens,” said Jess O’Reilly, general manager, ASEAN, Workday.