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Eileen Yu

Verified
Singapore
As seen in: MSN, MSN Ireland, MSN Singapore, Wiley Online Library, ZDNet, ZDNet China, ZDNet Singapore, Flipboard, TechTarget Japan, Royal Society of Chemistry and
The big E has pronounced purpose. | Tech journalist, writer & panel moderator. Retweets aren't endorsement. Ex @ZDNET.
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Articles

ING taps pilots to assess ability to scale AI

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By Eileen Yu Verified
| FutureCIO Verified
Organisations will not be able to move their artificial intelligence (AI) initiatives into production, if they fail to identify key components during the pilot stage. “Ask yourself what will scale and what the pilot is supposed to deliver,” said Bouke Hoving, CTO of wholesale banking at ING Group. The Dutch multinational banking and financial services provider was able to transition more than 90% of its GenAI (generative AI) pilots to production last year.
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Agentic AI unsustainable without proper governance

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By Eileen Yu Verified
| FutureCISO
Organisations that rush ahead to roll out agentic artificial intelligence (AI), without first ensuring they have the proper governance framework in place, likely will face roadblocks down the line. Businesses feel the need to keep moving and not wait for agentic infrastructures to be ready before deploying, said Eileen Chua, SAP’s Singapore managing director.
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Organisations hold back on scaling agentic AI due to trust issues

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By Eileen Yu Verified
| FutureCIO Verified
Asia-Pacific organisations already are applying agentic artificial intelligence (AI) in their workflows, but are selective about where the AI agents are deployed. The move to hold back may be warranted, especially since not all organisations are able to fully account for their AI agents’ decisions, according to Sumsub’s Asia-Pacific State of Digital Trust report, released on Tuesday.
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