Hotel Tech Report

Shiji, the global leader in hospitality technology, announced today that First Central Hotel Suites, part of The First Group and managed by Central Hotels, has connected front office and F&B operations across its 524-room property and two dining outlets onto a single cloud platform.

HelloShift, an AI-powered hotel operations platform, today published the HelloShift Hotel Operations Index, an aggregate analysis of the operational records hotel teams have logged on its platform since 2014: staff tasks, housekeeping assignments, room inspections, and guest messages spanning twelve years of day-to-day hotel operations. Unlike survey-based industry reports, the Index draws on records hotel teams created while doing the work itself.

Actabl today announced that hotels across the U.S. are already seeing measurable results using AI Insights for Hotel Effectiveness, the industry's leading hotel labor management platform. Embedded in the workflows managers already use to run their hotels, AI Insights surfaces issues and recommends action before costs hit the P&L, helping operators make better decisions for owners and the associates running their properties.

Cloudbeds, the hospitality management system built for ambitious hoteliers, today announced that Aromar Hotels & Restaurants has selected Cloudbeds to support the next phase of modernization across its three-property portfolio on Spain’s Costa Brava. The partnership marks the latest step in Aromar’s continued evolution after more than 60 years in Costa Brava hospitality.

WebRezPro, a cloud property management system (PMS) for independent lodging operators, today announced a strategic integration with Pulse, an AI-powered guest management and marketing system (GMS) for boutique hotels. The integration gives hoteliers a single source of truth for guest data and the automation to turn that data into direct bookings and lasting guest relationships.

Shiji, the global leader in hospitality technology, today announced the successful go-live of Daylight PMS at Chatrium Residence Riverside Bangkok. This milestone marks another important step in Shiji’s partnership with Chatrium Hospitality, equipping the property with a cloud-based, guest-centric platform designed to streamline operations and elevate the experience for long-stay guests and residents.

ExplorUS, one of the leading national and state park concessionaires operating in more than 200 park destinations across the U.S, has selected Cloudbeds, the hospitality management system built for ambitious hoteliers, to streamline its lodging operations and create a more consistent operating model across its portfolio. The move will bring ExplorUS onto a single hospitality platform, consolidating six core lodging technology platforms into a fully unified ecosystem.

Shiji, the global leader in hospitality technology, today announced that Al Khoory Hotels, a UAE-based hotel group known for combining contemporary comfort with warm Arabian hospitality, has selected Shiji’s Daylight PMS, Infrasys POS, and Reviewpro Reputation to support its operations. The decision represents a strategic step in Al Khoory Hotels’ continued focus on service excellence, operational efficiency, and technology designed around the needs of the modern guest.

FCS Solutions, a cloud-native hospitality operations technology provider, today announced its integration with Salto, a global leader in smart access control solutions. The integration connects FCS1 Hospitality Operations Platform with the Salto Space smart access control platform, enabling hotels to digitize housekeeping operations through secure, keyless room access, enhancing hotel security, operational efficiency, and accountability.

The Roundhouse, a 51-room boutique hotel, award-winning restaurant and wedding venue in Beacon, New York, has selected Mews, the operating system for hospitality, to replace the legacy property management and booking systems it had relied on since opening in 2010. The move will modernize operations while delivering a faster, more seamless guest experience.