Most people believe that being emotionally smart helps in business, and there’s no shortage of empirical evidence to suggest that this belief is accurate. The real question is, can people learn to be more emotionally smart? The answer is, yes. As with all forms of intelligence, there is a natural aptitude (nature) and a learned component (nurture). Individuals with high emotional quotients likely were lucky in both areas, born with the abilities and surrounded by good role models.