Anna Barnett

Wabash College opened its doors this weekend to 253 new students, welcoming the Class of 2030 with a day of moving boxes, food trucks, and a ceremony steeped in nearly two centuries of tradition. The morning began with move-in as freshmen hauled belongings into their new dormitories and fraternities with help from family and returning students. After working up an appetite, families grabbed lunch from food trucks on campus.

Key Takeaways Trust, active listening, coaching and delegation are linked to stronger sales performance. A one-point increase in manager trust corresponded with a 22% increase in sales target achievement. Higher trust also supports employee progression by increasing access to development-focused work. L&D can build these skills through realistic practice, reflection and feedback tied to everyday sales management. Sales is back on the agenda.

Leaders make a plethora of decisions every week, such as who to promote, what to prioritize or when to have a difficult conversation. Most would say these choices are rational. Yet, in reality, emotion plays a constant, and often hidden, role. Whether it’s empathy, fear, pride or the desire to protect others, emotion shapes how leaders interpret information and assign value. It also shapes bias.