Training Magazine

Explore the importance of your leadership story and why authenticity is essential for genuine leadership success. “Fake it till you make it” – it’s become something of a business cheat code to success. The idea is seductively simple: it doesn’t matter if you lack the knowledge or experience, as long as you can convincingly look the part. How you are seen, the saying implies, is everything.

Home Authors Posts by Olga Epitropaki, Susanne Brawn, and Karolina Neiberle Master Generative AI for L&D – 3 Session Online Course Transform your L&D workflows by crossing the threshold from “tools that talk” to “tools that do.”  Through in-depth exercises, real-world applications, and expert guidance, you’ll move beyond simple content generation to architecting autonomous learning systems. Learn more.

Explore effective strategies for training frontline teams to improve service delivery and adapt to increasing demands in operations. Frontline teams are the crucial personnel who keep our services running and responsive to needs. They are the first line of contact who work with customers, clients, and callers, such as in emergency services, healthcare, and public safety, and are responsible for processing information and communicating appropriate action.

Explore how AI is changing work dynamics with insights from a large-scale Microsoft study on generative AI adoption. Generative AI adoption has moved faster than almost any workplace technology in modern history. But while headlines focus on disruption and job loss, a more practical question matters for Learning and Development leaders: Where exactly is AI changing work—and what should we do about it? A large-scale study from Microsoft Research offers an unusually concrete answer.

Southern New Hampshire University’s EDI Foundations Learning Experience was born from the organization’s strategic STEDI (Standing Together for Equity, Diversity, and Inclusion) goals for fiscal year 2025. The program aims to help leaders and staff build the knowledge, skills, and terminology needed to drive inclusion at the university.

Transform your approach to talent development by becoming a data advocate. Learn how data can empower your strategies. In talent development, many of us enter the field because we love people. We are energized by culture conversations, leadership growth, engagement strategies, and the spark that happens when learning truly connects. For a long time, I considered myself firmly in that camp. I was the queen of avoiding data analysis. Spreadsheets? Not really my thing. Dashboards? Intimidating. Formulas?

1 POSTS Shenée Woodson, a Certified Professional in Training Management (CPTM) and Certified Professional in Talent Development (CPTD), is the founder of Shenee’ Shares LLC. Her diverse background in media, public relations, and talent development provides a distinctive perspective on learning, influence, and organizational effectiveness.

Discover how a supportive community culture can transform workplaces. Learn the impact on employee retention and performance. True leaders understand that people are a company’s greatest asset. Systems, strategy, and capital matter, but every meaningful result runs through the hands of a team, and how that team is treated is the difference between a workforce that shows up and a workforce that shows up ready to do their best.

1 POSTS Tim Badolato is the CEO of eCardWidget, an innovative platform for digital employee recognition, donor acknowledgment, business marketing, and nonprofit marketing that serves 8,000+ organizations. With more than 15 years of experience in software engineering, employee engagement strategies, and digital greeting card creation, Tim is passionate about using technology to drive positive outcomes for mission-driven businesses and nonprofits.

When my mother was six, her sister was born, followed by another sister less than two years later. My grandmother anointed her mother’s helper at that young age. My mother fulfilled her duties as helper but had other ideas, too. She wanted to have fun! When she was old enough to run errands on her own, she did so on roller skates. She also negotiated how much she would help based on how much bicycle-riding time she could have.