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Articles by Mehul Mathur
Empowering GBS leaders to turn innovation intentions into successful implementations
Global business services (GBS) leaders see innovation as a top strategic and operational priority. Now they need better ways to drive change in their organizations. Global business services (GBS) centers face two major challenges today: economic uncertainty and generative artificial intelligence. This blog post will focus on the second challenge.
The value of innovation in global business services
Global business services organizations need to move beyond the status quo. Here’s how. Facing economic uncertainty and fluctuating demand, companies across the world are restructuring their corporate functions. The goal: to take advantage of new technologies to improve the productivity, flexibility, and agility of their business operations.
Realigning global support-function footprints in a digital world
How can organizations ensure their global services footprints are ready for the new world of digitization, complexity, and uncertainty? Over the last two decades, enterprises have advanced their service-operations strategies through increased globalization. Driven by cost pressures and the opportunity to access a global talent pool, an estimated 80 percent of Fortune 500 companies report using some form of a global operating model.
Realinhando a presença e atuação da função global de suporte em um mundo digital
Como as organizações podem garantir que a presença global de seus serviços seja compatível com um novo mundo de digitização, complexidade e incerteza? Nas duas últimas décadas, as empresas aprimoraram suas estratégias de operações de serviços tornando-as cada vez mais globalizadas. Impulsionadas por pressões de custos e pela oportunidade de acessarem um pool global de talentos, estima-se que 80% das empresas da Fortune 500 utilizam alguma forma de modelo operacional global.
Realigning global support-function footprints in a digital world
How can organizations ensure their global services footprints are ready for the new world of digitization, complexity, and uncertainty? Over the last two decades, enterprises have advanced their service-operations strategies through increased globalization. Driven by cost pressures and the opportunity to access a global talent pool, an estimated 80 percent of Fortune 500 companies report using some form of a global operating model.
Realineando el footprint global de las funciones de soporte en el mundo digital
¿Cómo pueden las organizaciones garantizar que su footprint global de servicios esté preparado para la nueva era de digitalización, complejidad e incertidumbre? Durante las dos últimas décadas, las empresas han modernizado sus estrategias de operaciones de servicio por medio de una mayor globalización.
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