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Articles by Mitchell Fong
Industry Insight – October 2026
Author(s): , , , , Scott Winslow, , , , , In this month's Industry Insights, we explore: Florida's AI Mandate Florida's Board of Education passed AI rules on September 16, 2026, for K-12 districts and the 28 Florida College System colleges, including family opt-in and a non-AI alternative. The Board of Governors issued a notice of intent for the state's 12 public universities, so IT leaders touching more than one segment face two asynchronous rule sets.
Close the Gen AI Examination Gap in Financial Services
Author(s): On April 17, 2026, US banking agencies issued revised model risk management guidance, replacing the framework in place since 2011. SR 26-2 narrows the definition of a model, and Footnote 3 places generative and agentic AI outside the guidance's scope entirely. That same footnote directs institutions to determine appropriate controls for excluded systems through their own risk management and governance practices.
Mitigate Vendor Concentration Risk in Financial Services
Author(s): Since January 2025, Digital Operational Resilience Act (DORA) Article 29 has required financial institutions to assess vendor concentration risk, and in November 2025 the European Supervisory Authorities (ESA) designated the first 19 Critical Information and Communication Technology Third-Party Providers, putting concentration in front of sector regulators as a named, tracked category for the first time. Accountability sits with the CIO and CRO, not the vendor or the regulator.
Set Agentic AI Autonomy Boundaries Before Financial Regulators Do
Access this content by contacting one of our representatives for assistance. Author(s): More than half of financial institutions are already running agentic AI in production, and SR 26-2 (April 2026) excludes these systems from formal model-risk oversight, directing institutions to govern them through their own risk-management practices instead.
The Financial Services Industry Business Reference Architecture
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The Professional Associations Industry Business Reference Architecture
Visualize the capabilities of a professional associations organization that drive value creation.
Public Health Industry Business Reference Architecture
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Agentic AI Use Case Tool for Financial Services
Access this content by contacting one of our representatives for assistance. Author(s): The Excel tool provides a systematic framework for financial institutions to assess value, risk, and governance readiness with 30+ pre-populated financial services industry use cases. The tool enables teams to define custom scoring criteria, evaluate use cases across business impact and implementation feasibility dimensions, and generate a prioritized portfolio with clear tier assignments.
Dueling opinions: What’s ahead for telehealth?
Virtual healthcare visits surged during the peak of the pandemic, boosted by regulatory waivers. Telemedicine is here to stay, but in what role? What’s your opinion on making regulatory flexibilities permanent? Mitchell Fong: Payment parity was one of the biggest barriers for utilizing telehealth pre-pandemic. The silver lining is we’ve been forced to use this technology, and with that, we’ve been forced to measure the impact it can have on the patient experience and the patient journey.
Our Picks: The 2018 Gift Guide » FLUX
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