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Articles by Nga Phan
Health-related quality of life among injured farmers in rural Vietnam: an analysis using EQ-5D-5 L
Abstract Agricultural work-related injuries may substantially impair health-related quality of life (HRQoL), yet evidence from rural Vietnam remains limited, particularly regarding gender-specific patterns. This study aimed to assess HRQoL among injured farmers and explore gender-stratified determinants in Thai Binh province, Vietnam. A cross-sectional study was conducted in six rural communes using the EQ-5D-5 L instrument.
Bolt Welcomes Nga Phan as New Head of Product
bolt, the insurtech with the country’s largest technology-enabled insurance exchange, announced the appointment of Nga Phan as Head of Product. Nga Phan will be responsible for leading bolt’s product development in support of the company’s long-term growth plans. Phan is an accomplished product management and strategy leader who brings nearly 20 years of experience in high-growth and enterprise SaaS companies such as Salesforce, ServiceNow, and Risk Management Solutions.
3 reasons organizations should empower service teams with automation
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3 reasons organizations should empower service teams with automation
Check out all the on-demand sessions from the Intelligent Security Summit here. With labor shortages, supply chain issues, inflationary pressure, and customers’ increasing expectation for seamless service testing every company’s limits, organizations are looking for ways to help their workforce do more with less. This pressure is especially acute for customer service teams already prone to burnout and high turnover.
3 reasons organizations should empower service teams with automation
VentureBeat8h ago Quick Summary: Automation can augment customer service teams by improving and streamlining processes, while also heightening agent job satisfaction.
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