According to Gallup's State of the global workplace: 2022 report, disengaged employees cost the world $7.8 trillion in lost productivity. That's equal to 11% of global GDP. Although employee engagement has increased in recent years, the pandemic has stalled much of its growth. This has resulted in the need for leaders to create more resilient and adaptable working environments - where employees actively feel seen, heard and connected to the organisations’ values and purpose.