The challenge for any managed service provider (MSP) working to add a new offering is which solution (relative to that offering) to choose. The solution selected can materially impact your business’s efficiency, productivity and profitability, as it defines the very way by which you do business. With so many vendors vying for your attention, claiming they’re “best of breed” or “best in class,” selecting the right tool for the job involves a lot more confusion than clarity.
