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Articles by Nolan Daniel
5 tips to build personalised engagement with your customers Original
In today’s fast moving digital environment and with e-commerce becoming more popular, shoppers now expect a faster, easier and more intuitive online experience. Photo by Vladislav Klapin on Unsplash A recent report by Klarna found that 57% of Gen Z and millennials reported that they want an even more personalised shopping experience.
5 benefits of rewards programmes Original
In today's challenging economic climate, getting as much value as possible from banking has become a priority for most people. South Africans are increasingly turning to loyalty and rewards programmes to maximise their budgets and add real value to their lives. Photo by Clay Banks on Unsplash According to the Nedbank Consumer Banking Segment Tracker (2023), rewards programmes were the main reason why 25% (14% in 2021) of clients in South Africa joined their current bank.
Navigating the future of customer loyalty Original
Consumer loyalty is more volatile than ever. Hence, businesses globally, and notably in South Africa, are reinventing their loyalty programmes to meet and exceed customer expectations. At Payment24, we are seeing some interesting trends emerge, and even amidst economic challenges, loyalty programmes are evolving to offer more than just points; they're becoming a lifeline for customers seeking value in every transaction. Nolan Daniel, CEO at Payment 24.
Payment24 Unveils Cloud Switch
Payment24, the global payments platform provider specialising in payment and loyalty solutions, has launched a ground-breaking all-encompassing financial payments product – Payment24 Cloud Switch. This revolutionary cloud-based payment solution expertly serves the unique needs of acquiring banks, fuel retailers, merchants, and retailers, and dramatically decreases the time to market for businesses wanting to upgrade their transaction switching systems.
The evolution of customer loyalty programmes
Over the past 25 years, I have witnessed a remarkable transformation in the customer loyalty landscape, largely attributed to technological advancements and evolving customer expectations. Image by 3D Animation Production Company from Pixabay In the early stages, loyalty programmes were rather generic and lacked the multifaceted nature that characterises today's offerings.
How to give customers what they want in a loyalty programme
As we navigate the landscape of our lives, both online and offline, we inevitably stumble upon things we'd rather keep hidden. It's a natural inclination to want to preserve our privacy and if you were to closely examine anyone's life, you'd undoubtedly uncover things they'd prefer to keep under wraps forever. In this modern era, where technology reigns supreme, our secrets and confessions have found new avenues to manifest themselves.
How to give customers what they want in a loyalty programme
In today's fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour. Image source: Aleksandra Gigowska – 123RF.com To capitalise on this opportunity, it is crucial for businesses to select the right technology platform when creating their loyalty offering.
The Power of Technology Platforms: Elevating Loyalty Programmes in South Africa
By Nolan Daniel, Joint CEO at Payment24 In today’s fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour. To capitalise on this opportunity, it is crucial for businesses to select the right technology platform when creating their loyalty offering.
The Power of Technology Platforms: Elevating Loyalty Programmes in South Africa
By Nolan Daniel, Joint CEO at Payment24 In today’s fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour. To capitalise on this opportunity, it is crucial for businesses to select the right technology platform when creating their loyalty offering.
Technology platforms: A game-changer for loyalty programmes in South Africa
In today’s fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour. To capitalise on this opportunity, it is crucial for businesses to select the right technology platform when creating their loyalty offering.
AUTOFORUM
Paving the way for EVs Oct 07, 2021 Payment24, Shadab Rahil, Nolan Daniel Paving the way for EVs Adoption of electric vehicles (EVs) is set to pick up in South Africa in years to come, driving changes to filling stations, road trips and how people pay to power their vehicles.
AUTOFORUM
Payment24 introduces ‘vehicle biometrics’ to fast track refuelling Jun 18, 2021 Payment24, FastLane system, Shadab Rahil, Nolan Daniel Payment24 introduces ‘vehicle biometrics’ to fast track refuelling Payment24’s latest innovation, FastLane, is described as ‘biometrics for the vehicle’ which instantly identifies any vehicle enrolled in the system as it drives into the forecourt, and then authorises refuelling and automates payment.
What lessons can Starbucks teach SA businesses about mobile tech?
What lessons can Starbucks teach SA businesses about mobile tech? The arrival in South Africa of the Starbucks coffee brand will present an ideal opportunity for South African businesses to learn from a leader in the use of mobile technologies in loyalty programmes.
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