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Articles by Olivier Berthier
Banks: Real-Time Fraud Considerations to Maximize the Benefits
Welcome to Finextra. We use cookies to help us to deliver our services. We'll assume you're ok with this, but you may change your preferences at our Cookie Centre. Please read our Privacy Policy. News in your inbox For Finextra's free daily newsletter, breaking news and flashes and weekly job board. Sign Up Channels Group External | what does this mean? This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Building Brand Loyalty: 3 Reasons Customer Engagement Programs are Vital for Financial Institutions
Welcome to Finextra. We use cookies to help us to deliver our services. We'll assume you're ok with this, but you may change your preferences at our Cookie Centre. Please read our Privacy Policy. News in your inbox For Finextra's free daily newsletter, breaking news and flashes and weekly job board. Sign Up Channels Group External | what does this mean? This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
5 Easy skype Tips Support Email Protecting Your Digital Data
Skype has made the astonish Tech or technical solution phone a number that Skype in support carrer of 2018 we can took at phone number of Skype down an support service average service of “100 ads a second” for supporting company customer service policies phone number.
Precise and Prudent Credit Score, will it really reduce Retail Non-Performing Assets?
Non-Performing Asset (NPA) is a trending topic today across the banking industry. It is estimated that Global non-performing assets are around 3.5% - 4.2% of the gross loans and it stood at 3.7% for 2017( Source - https://data.worldbank.org/indicator/fb.ast.nper.zs). It ranges from 48% to .20% across the countries in the world (Source - https://www.theglobaleconomy.com/rankings/Nonperforming_loans/).
Back office Optimization using Network Graphs
The travelling salesman problem was mathematically formulated in 1800s by Mathematicians W.R. Hamilton and Thomas Kirkman. Considered as a classic algorithmic problem in the field of operations research, it focusses on optimizing a complex operation. While the problem finds parallels across industries, the complexity often varies and so are the solutions. One of the salient feature of this solution is to visualize the problem as a network graph.
Artificial Intelligence in User Interface Design
SAAS users experience frequent UI changes. The sales order button suddenly moves from top left to bottom right of the screen. The funnel report disappears from the splash screen. I could go on and on but the point is, too many changes in UI drain productivity and escalate training costs. Beyond a certain extent, they might even drive customers to cancel their subscription aka cause churn. Both of these are bad news for SAAS vendors.
Biometrics: Why Advanced Liveness is a Necessity When it comes to Spoof Detection
Biometric technology is advancing at a rapid pace. However, it can only be trusted in the real world as long as it is consistently and effectively secure. A glaring problem for the industry is that customers have not had an objective 3th party test that can verify biometric performance claims, allowing and even encouraging vendors to exaggerate those claims, which has already led to fraud issues.
Digital banking engagement: where are the metrics?
As banks are busy digitalizing every corner of their firms to prepare for the "Fourth Industrial Revolution", many seem to be missing a key complement to their digital adoption strategy which is digital engagement. According to RFi Group, true digital maturity is not just about technology, rather it is about having meaningful criteria to measure business transformation progress to adapt with the changing market.
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