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That simple question sparked dozens of heartfelt conversations during this year’s Main Street Festival, where our newly formed Stratford Homeless and Housing Task Force welcomed residents to stop by its booth and share their thoughts about housing in our community. It was a beautiful day, with thousands of people enjoying the festival.
Having all members of the team trained in how to triage patients makes my day so much simpler. It’s important that the patient sees the best professional in the practice to meet their presenting issues. We have a standard format questionnaire that staff members follow to ensure we get the most important information about the presenting complaint, which our optometrists can base their initial clinical decision on.
Learning progressions have been described as roadmaps that help align curriculum, pedagogy, and assessment. These roadmaps point out important locations on the typical journey from novice to expert by describing what someone at each important location on the roadmap knows and can do. The descriptions highlight what is unique about each location, ensuring that differences between locations are emphasized so the transformations in skills and knowledge along the learning journey can be recognized.
The problem is not that the times have changed, or the marketplace, or the economy. The problem is that business has not changed to keep up. Here are the top four reasons I see entrepreneurs struggling over what they can do to revitalize their business. If you are not differentiated from the next guy in a significant way, your customers will head for the cheapest solution at a customer service level they can just barely tolerate.
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