Tonya Anderson and Paul DesRocher from RTD Denver detail the steps the agency has taken to modernise the ways in which riders access services, including how a collaboration with Uber has given customers more ways than ever to plan and pay for trips. What kind of projects and initiatives is Denver working on to update mass transit for the MaaS age? Paul DesRocher: The first and foremost project that RTD is leading at the moment is our ‘Reimagine RTD’ planning process.
