Apr 28, 2026 — Contact centres have long been a bottleneck in the relationship between an organisation and its customers. Vital as they are, they have historically often been inefficient, costly, and frustrating for both customers and staff alike. But today we are...
Jun 19, 2025 — Intelligent automation and AI offer fantastic opportunities to CIOs and IT teams to rapidly revolutionise the ways they can efficiently manage their operations. They know that already, of course, which is why many are already struggling with it....
Apr 24, 2025 — From a functionally illiterate dyslexic child to the CEO of a company with the potential to help solve the scourge of multi-billion-dollar card fraud, Ben Jordan has been on a journey. Ben established Safecypher just three years ago on the back his...
Feb 12, 2025 — Dr. Elinor Carmi is a senior lecturer specialisng in data politics and data justice at City St. George’s, University of London. An author, researcher, and digital rights activist with a profound interest in data justice and internet governance, she has...
Jan 09, 2025 — Emigrating from Ukraine to Chicago as a boy in the early 1990s, Vadim Vladmirskiy found his calling plugging in dial-up modems under the desks of his family and neighbours. Thirty years later he is the founder and CEO of Nerdio, which serves thousands...