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Articles by Practice Lead
Good AI governance in practice: Why guardrails matter more than restrictions
Home Agentic By Katrina Lawrence, Senior Trainer and Practice Lead, AI at Rogers Cybersecure Catalyst by SVJ Thought Leader August 24, 2026 in Agentic, AI, Cybersecurity, Leadership & Perspective, Leadership Vision, Policy & Regulation, Technology & Industry 0 A few years ago, when generative AI first became widely accessible, there was enormous excitement around experimentation.
The power of shared experiences: What the Montreal Canadiens playoff run teaches communicators
The most remarkable thing about the Montreal Canadiens’ playoff run is not only what is happening on the ice. It is what is happening around it. Across Montreal and far beyond Quebec, people gather in bars, restaurants, and living rooms to watch games together. Entire communities are being united by a common emotional experience. For a few hours, politics, work stress and social divisions fade into the background. The same phenomenon happened during the Blue Jays’ World Series run last year.
Passing the Torch: Navigating the Wealth Transfer
Event Confidence Webinar Professionals Assurance and Accounting Family Office Part three of our Business Insights Series in collaboration with Mann Lawyers Whether you're just starting to think about the future or already planning your next steps, it's never too early to prepare for succession. Get a leg up on your planning with our upcoming webinar, Passing the Torch: Navigating the Wealth Transfer.
Navigating Employment Law in a Changing Workplace
Event Confidence Webinar Family Office Tax Services Practical insights on legislative updates, HR strategy, and legal considerations to help employers stay compliant and resilient As employment laws evolve and workplaces adapt to new realities, understanding your legal obligations and HR risks has never been more important. Join MNP and Mann Lawyers for an informative webinar covering the latest developments in employment law and human resources management.
Building high-performing cultures with the right technology
Culture as a catalyst for performance A strong culture helps foster trust and innovation. It’s the foundation upon which high-performing teams are built, and it must be nurtured through intentional leadership and inclusive practices. According to Dayforce’s 15th Annual Pulse of Talent report, nearly 70% of workers have turned down a job due to a poor culture fit and nearly half have quit for the same reason. However, many executives are unaware of this disconnect.
Omdia: Wi-Fi HaLow market shows promise with steady growth projected through 2029
LONDON: The Wi-Fi HaLow (802.11ah) market is expected to grow steadily over the next five years, at a compound annual growth rate (CAGR) of 79%, according to Omdia’s new report released last month: “Wi-Fi HaLow (802.11ah) Market Assessment”. Wi-Fi HaLow addresses a market gap in wireless connectivity by offering middle ground between traditional Wi-Fi and low-power alternatives.
Wi-Fi HaLow market shows promise with steady growth projected through 2029
LONDON, September 1, 2025: The Wi-Fi HaLow (802.11ah) market is expected to grow steadily over the next five years, at a compound annual growth rate (CAGR) of 79%, according to Omdia's new report released month: "Wi-Fi HaLow (802.11ah) Market Assessment". Bridging the IoT Connectivity Gap Wi-Fi HaLow addresses a market gap in wireless connectivity by offering middle ground between traditional Wi-Fi and low-power alternatives.
Omdia forecasts cellular IoT connections to reach 5.1 billion by 2030
LONDON, July 16, 2025: The cellular IoT market is set for dramatic expansion over the next six years, with connections projected to reach 5.1 billion by 2030, according to new research from Omdia. This comprehensive study reveals how 5G technologies are fundamentally transforming the cellular IoT landscape, with three key technologies emerging as primary growth drivers: 5G RedCap, 5G Massive IoT, and 4G LTE Cat-1bis modules.
Ford more years: Ontario re-elects Premier Ford and his PC party for a third consecutive term
Share FacebookTwitterLinkedIn Premier Doug Ford has successfully secured his third consecutive majority government. This brings Premier Ford a third consecutive majority government in Ontario, a feat not seen since Premier Leslie Frost and the Progressive Conservative Party in 1959. Ford's campaign strategy centered around protecting Ontario from looming tariff threats—a message that clearly resonated with voters across the province.
The importance of cyber exercises in cyber resilience
High-profile cyberattacks make news headlines every week, underscoring that no business is exempt. Consequently, it is smart to get aggressive with planning for the high likelihood of a security incident. This calls for determining your response strategy, protecting your critical data and knowing how to get systems fully restored. The problem is that most organisations (72%) are not specifically investing enough in cyber resilience. What’s Holding Organisations Back?
Procurement Staffing in 2025: Five Key Trends
Analyst Insight: Procurement used to be all about finding the best deal — an insular, contract-heavy, back-office function. But as the business landscape undergoes vast changes, from supply chain disruptions to economic volatility to digital transformation, so too does procurement. Today’s procurement professionals are evolving from cost-cutters to value creators focused on long-term supplier partnerships, technological innovation, and cross-functional collaboration.
Upgraded intranet technology drives efficiency and culture
skip to content The Ontario Energy Board (OEB) is Ontario's independent regulator of the electricity and natural gas sectors. The OEB protects consumers and makes decisions that serve the public interest. Its goal is to promote an affordable and reliable energy system that supports Ontario’s growth.
Getting it done: Ontario unveils the 2024 Fall Economic Statement
Welcome back to Queen’s Park! After a four-month summer recess, members of provincial Parliament (MPPs) in Ontario are returning to the legislature with a renewed focus and set of priorities aimed at enhancing prosperity for all Ontarians. A key highlight of the fall session is the presentation of the Fall Economic Statement by the governing party. This statement outlines the government’s financial commitments for the upcoming months and provides an overview of Ontario’s fiscal health.
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Revolutionizing community access to social services: IBM and Microsoft's collaborative approach
In an era when technological advancements and economic growth are often hailed as measures of success, it is essential to pause and reflect on the underlying societal challenges that these advancements often overlook. And to consider how they can be used to genuinely improve the human condition.
New Omdia research states that cellular IoT data traffic will comprise 4.2% of total cellular data traffic in 2028
, /PRNewswire/ -- Data traffic from cellular IoT connections is expected to rise to 110.8 exabytes (EB) by 2028, according to Omdia's latest research. This surge is driven by heightened demand for data that can be analyzed, aimed at enhancing operational efficiency to generate new revenue streams for companies.
New Omdia research states that cellular IoT data traffic will comprise 4.2% of total cellular data traffic in 2028
, /PRNewswire/ -- Data traffic from cellular IoT connections is expected to rise to 110.8 exabytes (EB) by 2028, according to Omdia's latest research. This surge is driven by heightened demand for data that can be analyzed, aimed at enhancing operational efficiency to generate new revenue streams for companies.
Reimagining Healthcare Delivery - 2 – RamaOnHealthcare
Reimagining Healthcare Delivery – 2 HealthIT Answers May 19, 2024 Industry Expert Recent Failures of Retail Health Clinics & Role of Pharmacies in Bridging Care Gaps In a surprising turn of events, Walmart announced the closure of all 51 of its health clinics. This decision comes just months after signals of potential expansion, making the news particularly shocking and disappointing.
Sustainable AI and AI for Sustainability
Artificial intelligence (AI) has a tremendous potential to accelerate organizations’ sustainable transformation journeys and create business value. AI can help automate ESG data collection and increase the accuracy of reporting, improve operational efficiencies and anticipate and respond to supply chain risks. However, the use of AI also poses risks that can harm ESG performance, compliance, and trustworthiness. For example, an algorithm bias could lead to unfair or unethical decision making.
Diversity In Clinical Trials: Walking The Walk
By Sheila Omondi, Practice Lead, Clinical Planning and Strategy Consulting At the recent Summit for Clinical Ops Executives (SCOPE), discussions surrounding diversity in clinical trials persisted, underscoring a decade-long struggle to effect meaningful change. Despite the attention it has garnered, progress remains sluggish, prompting reflection on the industry's pace of innovation. Addressing this challenge demands deliberate, proactive efforts across the research continuum.
Scaling positive systems change: Addressing underlying conditions and sustainability
For the last eight years, Rockefeller Philanthropy Advisors has led the Shifting Systems Initiative, which encourages funders to provide longer-term, less restrictive funds to help grantee partners scale their solutions and impact to support positive systems change. We’ve seen many funders emphasize grants to organizations that can scale successfully.
Omdia: IPL set to transform India's media and advertising landscape in 2024
Omdia: IPL set to transform India's media and advertising landscape in 2024 PR Newswire LONDON, March 22, 2024 LONDON, March 22, 2024 /PRNewswire/ -- The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia's Why 2024 could prove to be a high-water mark for the Indian Premier League.
Omdia: IPL set to transform India's media and advertising landscape in 2024
PR Newswire , /PRNewswire/ -- The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia 's Why 2024 could prove to be a high-water mark for the Indian Premier League . This impressive development highlights the league's remarkable growth trajectory, making it the fastest-growing major sports property globally.
IPL set to transform India's media and advertising landscape in 2024
, March 22, 2024 /PRNewswire/ -- The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia's Why 2024 could prove to be a high-water mark for the Indian Premier League. This impressive development highlights the league's remarkable growth trajectory, making it the fastest-growing major sports property globally.
South Jordan Journal | Educating | Entertaining | Informing | Press Releases
, March 22, 2024 /PRNewswire/ -- The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia's Why 2024 could prove to be a high-water mark for the Indian Premier League. This impressive development highlights the league's remarkable growth trajectory, making it the fastest-growing major sports property globally.
Omdia: IPL set to transform India's media and advertising landscape in 2024
, /PRNewswire/ -- The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia's Why 2024 could prove to be a high-water mark for the Indian Premier League. This impressive development highlights the league's remarkable growth trajectory, making it the fastest-growing major sports property globally. Early 2024 has, however, seen the IPL rights landscape change substantially.
IPL set to transform India's media and advertising landscape in 2024
LONDON, March 22, 2024 - The Indian Premier League (IPL) has seen its media rights value skyrocket, with the latest five-year contract commencing in 2023 valued at $1.2 billion annually according to Omdia's Why 2024 could prove to be a high-water mark for the Indian Premier League. This impressive development highlights the league's remarkable growth trajectory, making it the fastest-growing major sports property globally.
New Omdia research shows eSIM installed base in IoT to top 3.6 billion by 2030
New Omdia research shows eSIM installed base in IoT to top 3.6 billion by 2030 PR Newswire LONDON, Feb. 14, 2024 LONDON, Feb. 14, 2024 /PRNewswire/ -- eSIM technology is bringing greater efficiency to the cellular IoT market and empowering enterprises with greater flexibility and choice as shown in new research by Omdia. Catalyzed by the GSMA SGP.31/32 specifications, eSIM technology is primed for mass adoption, particularly on LPWAN devices.
New Omdia research shows eSIM installed base in IoT to top 3.6 billion by 2030
, /PRNewswire/ -- eSIM technology is bringing greater efficiency to the cellular IoT market and empowering enterprises with greater flexibility and choice as shown in new research by Omdia . Catalyzed by the GSMA SGP.31/32 specifications, eSIM technology is primed for mass adoption, particularly on LPWAN devices. With the complexity of switching between network profiles reduced, enterprises can take advantage of easier device management, greater network coverage, and improved commercial terms.
New Omdia research shows eSIM installed base in IoT to top 3.6 billion by 2030
, /PRNewswire/ -- eSIM technology is bringing greater efficiency to the cellular IoT market and empowering enterprises with greater flexibility and choice as shown in new research by Omdia. Catalyzed by the GSMA SGP.31/32 specifications, eSIM technology is primed for mass adoption, particularly on LPWAN devices. With the complexity of switching between network profiles reduced, enterprises can take advantage of easier device management, greater network coverage, and improved commercial terms.
Tech Trends 2024: Gen AI
Technology Trends 2024 – Tapping into the developments of Gen AI As we launch into 2024, the business landscape will be shaped by transformative tech advances. From AI to cybersecurity, companies’ ability to adapt to these changes will become a strategic imperative allowing them to achieve what was once science fiction but is now unimaginable opportunities.
Fostering Collaboration Among Design and Construction Teams to Maximize Asset Value and Enhance Guest Experience
Mountain View Suite at 'Alohilani Resort Waikiki Beach When I walk into a well-designed hotel I can't help but think of the thousands of people from across the globe who had a hand in bringing it to life. From a stone manufacturer in Brazil to a casegood manufacturer in Vietnam; from the minds that drew the design to the hands that poured the foundation, people from all walks of life came together to create something entirely new and special.
New Omdia research shows cellular IoT connections will reach 5.4bn in 2030
LONDON, January 18, 2024 – The cellular IoT ecosystem is poised for significant transformation over the next seven years, driven by the rise of 5G technologies as revealed by new Omdia research. With a predominant focus on 5G RedCap, 5G Massive IoT, and 4G LTE Cat-1bis modules, the forthcoming shipments are anticipated to culminate in a substantial 5.4 billion cellular IoT connections (installed base) by the year 2030.
New Omdia research shows cellular IoT connections will reach 5.4bn in 2030
LONDON, January 18, 2024 - The cellular IoT ecosystem is poised for significant transformation over the next seven years, driven by the rise of 5G technologies as revealed by new Omdia research. With a predominant focus on 5G RedCap, 5G Massive IoT, and 4G LTE Cat-1bis modules, the forthcoming shipments are anticipated to culminate in a substantial 5.4 billion cellular IoT connections (installed base) by the year 2030.
Cloud-based MES is the competitive edge you need
As the digital transformation of the automotive sector accelerates, manufacturers across the industry need to be more agile and efficient than ever. Companies need to turn process data into business insights and smart decisions in real time, making adjustments across a plant—or across the enterprise—nimbly and rapidly. A cloud-based Manufacturing Execution System (MES) such as SAP Digital Manufacturing can deliver. What’s cloud-based MES?
Unlocking CX Value: Harnessing the Power of Artificial Intelligence
Although AI will play an increasing role in how organizations improve customer service, it is unlikely for the foreseeable future that AI will have the ability to completely replace humans. There are, however, significant gains to be made by supplementing contact center agents’ efforts with AI rather than looking at replacing the human touch.
How the correct use of artificial intelligence brings value to a CX strategy
During discussions with several of our contact centre customers, the topic of AI and its impact on call centres and CX strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.
How the correct use of artificial intelligence brings value to a CX strategy
During discussions with several of our contact centre customers, the topic of AI and its impact on call centres and CX strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.
How the correct use of artificial intelligence brings value to a CX strategy
During discussions with several of our contact centre customers, the topic of AI and its impact on call centres and CX strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.
The Missing Context of Misinformation: From Supply to Demand
Misinformation isn’t a new phenomenon. For eons our society has grappled with twisted public narratives spun by those hoping to profit—be it monetarily, politically, or ideologically. Over time, humans have evolved mechanisms to filter, question and address such skewed narratives. But the quantum, channel, and speed of narratives, both true and false, circulating in the public sphere have amplified exponentially in the current era.
How the correct use of artificial intelligence brings value to a CX strategy
By Neville Quinton, Practice Lead - CX & Specialised Solutions, at Altron Systems Integration During discussions with several of our contact centre customers, the topic of AI and its impact on call centres and CX strategies is often raised. Various articles have been published relating to AI, machine learning (ML) and bots replacing humans in contact centres, focusing on the advantages that AI brings when compared to having people servicing customers and more.
Data in-action
The right combination of data strategy, effective data sourcing, seamless data integration, and globally managed data services enables the intelligent connections that surface value and synergy for all stakeholders. This is the promise of big data analytics that we have all been waiting for – an environment that provides real-time access to relevant information culled from thousands of files to make the business more productive.
Adopt a Growth Mindset to Keep Pace with the Digital World : @VMblog
By Kim Curley, Practice Lead, Business Readiness, NTT DATA Consulting It's been about 50 years since the digital revolution began changing our world at an increasingly rapid pace. I still remember visiting the local library, which was the magical keeper of all knowledge in my childhood. A few families in the neighborhood were lucky enough to own a set of encyclopedias, the 1970s equivalent to having anytime access to information.
How to Attract Awesome Clients by Naming Your Edge
Opinion Monday, January 20th 2020, 11:00 AM EST In a recent meeting about a company’s differentiators, the discussion landed fully on mediocre options. Yes, your people are always wonderful. Yes, your culture is top notch. The main challenge with this is that lots of companies can say this, too, and likely do. How can you really differentiate your company and still tell the truth? You pick an edge. Selecting an edge is an approach that helps attract your prospective clients to you.
How to Create Consistent and Positive Customer Experiences with Your Brand
Everyone knows that keeping the consumer happy is the first priority. The importance of considering the customer’s experience in all areas of engaging with your business, not just customer service is becoming even more clear. I’m seeing an increasing number of my peers in the marketing world take ownership of the customer experience with their brands. As a result, we’re all learning how to borrow and blend tools to help us find ways to gain deeper customer understanding.
How to Raise The Bar on Your Customer Experience With an Advisory Board
Survey after survey brings in results indicating one of the most exciting areas for revenue growth in the coming year will be done by listening to customers. The online survey side of listening is usually where most companies begin. To me, that misses the mark. To really hone-in on how your customer can help you thrive in the coming year, start with an advisory board. Having your customers weigh in on your company strategy is one of the most valuable assets to any organization.
Thinking about value-based care? Lead with analytics
Erik Johnson, VP and Practice Lead, Optum Advisory Services - Tuesday, June 4th, 2019 Print | Email Broadly speaking, value-based care is defined by partnerships and collaboration between various stakeholders in a given market where insurance risk is shared. Stakeholders include provider systems, large physician groups and health plans.
Chris Lim (Global) - Death of the Laptop?
Mobile Communications Worldwide PC shipments totalled 89.8 million units in the final quarter of 2012 according to the International Data Corporation (IDC) and, while that may sound impressive, PC sales are actually declining. The fourth quarter saw a total decline of 6.4% - 2% less than the predicted slowdown in sales. What's more, is the world's biggest gadget show held in Las Vegas (CES) saw very few laptops on display, but as you might expect, hoards of smartphone and tablet devices.
Marketing and Sales Alignment - Easier Than You Think
There was a time, and perhaps you’re still living in it, where marketing is expected to drive sales leads, conversations, magically help close deals, and all sorts of expectations a marketing team can never meet. This period exists because there is a misalignment in those expectations of what marketing should do and what sales should do. I like to start with the basics. Is your company providing a product or service? Is it easy to sell? Is it cheap? Do your customers buy once?
Microsoft Dynamics 365 for Customer Engagement: A historical perspective on a strategic platform
Historically, Microsoft Dynamics CRM was known as a system of records, but things have changed significantly in recent years. I used to hear people dismiss it as a glorified Excel spreadsheet, "Access on steroids," or, more recently, as Lotus Notes in the cloud (with the introduction of CDS, Flow, and PowerApps).
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