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Raghu Murali

As seen in: McKinsey & Company, NJ Spotlight
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Articles by Raghu Murali

Performance Management 2.0: Tech-enabled optimization of field forces

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By Guy Benjamin, Harrison Lung, Raghu Murali
| McKinsey & Company
In recent years, companies that manage large field forces have made great strides in improving productivity, safety, and customer satisfaction. However, despite multiple initiatives, including implementing lean management and process improvements, significant improvement opportunities remain untapped. The root of the problem lies with how companies manage and use the significant amount of data they already have.
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Performance Management 2.0: Tech-enabled optimization of field forces

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By Guy Benjamin, Harrison Lung, Raghu Murali
| McKinsey & Company
Businesses with large field forces have more reasons than ever to boost effectiveness and efficiency. New technology options can help shatter old barriers to higher performance. In recent years, companies that manage large field forces have made great strides in improving productivity, safety, and customer satisfaction. However, despite multiple initiatives, including implementing lean management and process improvements, significant improvement opportunities remain untapped.
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Op-Ed: Who Pays for New Jersey’s Gas Tax?

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By Raghu Murali
| NJ Spotlight News Verified
New Jersey recently introduced a 23-cent-per-gallon gasoline tax, making it the sixth most-expensive state for this tax. The legislators defended it as a way to fund road and transportation infrastructure, while opposing groups called it a further burden on the poor. True, excise taxes have traditionally impacted the poor more than the rich; however, with the gas tax we found the scenario was different because of contributing factors such as vehicle ownership and driving patterns.
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