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Articles by Rich Katzmann
Start Building Your Options Now to Sell Your Countertop Fabrication Shop
Fabricator How-to Do not wait until you are ready to leave. A strong transition usually starts 12 to 24 months ahead of time — and sometimes longer. The work you do now can make your company easier to run, more valuable and far easier to transfer later. You have spent years building the shop. Equipment, people, customer relationships, processes and reputation all took time. But many owners put off one of the biggest questions until the end: How will I eventually step away?
5 Amazing AI Tools and Ideas That Every Stone Countertop Shop Can Implement
Fabricator Machinery & EquipmentDigital Technology AI is becoming a practical tool for countertop fabrication shops, helping improve efficiency, profitability and scalability without requiring major technical expertise or large software investments. Use the CRAFTS framework to build structured AI prompts that help teams create more reliable outputs for quotes, customer communication and other repetitive tasks.
AI Talk Is Everywhere -- Where Does a Countertop Fabricator Begin?
Walk into any industry event, scroll LinkedIn or sit in on a peer group meeting and you will hear it: artificial intelligence (AI) is everywhere. For stone countertop shop owners, that can feel both exciting and overwhelming. Every week brings new tools, new promises and new buzzwords. The pressure builds quickly — especially when competitors begin talking about automation, voice agents or ERP-connected “agentic AI.” But the real question is not whether AI matters. It does.
Rich Katzmann
More Videos Join Geoffrey Gran, seasoned entrepreneur and co-founder of The Countertop Factory Midwest, for an insightful session on leveraging metrics to grow and sustain a successful stone business. The largest tile and stone show in North America with nine miles of the latest trends and exhibitors from over 40 countries.
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