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Articles by Robert Haslam
Journey into the Future of Storytelling: Social Cognitive Experience and Immersive 3D Modelling — SoCogEx
In the rapidly evolving digital landscape, storytelling is undergoing a transformation. This change is being propelled by the convergence of social, cognitive, and experiential aspects of communication, a concept I refer to as the Social Cognitive Experience (SCE). At the heart of SCE, and the future of storytelling, lies the power of 3D modelling and immersive technologies.
What Australians want in a bank
Andrew Haslip looks at the common pitfalls that impact customer loyalty and retention if you don’t get your digital banking proposition right. Australians are looking for a competent and convenient financial institution they can trust. Delivering this may sound straightforward, but authorised deposit-taking institutions (ADIs) must do more to boost the low rates of loyalty among their client base.
The bots are coming! 5 essential things fintech firms need to know
Robert Haslam looks at the brief history of bots, and how they can improve how we do all sorts of things (if we let them). In 2016, you’ll hear a lot about bots, though bots aren’t anything new. Many even predate the internet (remember Clippy in Microsoft Office?). For the uninitiated, a bot is a piece of code, or software, that runs automated tasks. Unfortunately, the history of bots isn’t great.
Is 2015 the year mobile payments gained the Midas Touch?
Robert Haslam recounts his experience of using his Apple Watch over the last month, to make payments in the UK. According to Greek mythology, King Midas had the ability to turn everything he touched into gold. While this inevitably turned out badly for him, the concept of being able to use your touch to pay for things has carried through to the world of mobile payments, thanks to financial institutions working alongside the likes of Apple, Google and Samsung.
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