Articles by Ryan Mann
Four emerging themes in business travel
As business travel regains momentum, opportunities could arise for companies that can offer tech solutions for evolving challenges. This is an edited version of a presentation given at the Hospitality Sales & Marketing Association International’s Commercial Futures Forum on October 28, 2024. Four notable themes are taking shape across today’s business travel landscape: Business travel—following an uncertain few years—appears at last to be on solid footing.
The evolving role of experiences in travel
Travelers increasingly plan trips around activities. How can the travel industry make it easier to discover and book the magical experiences that travelers crave? Since the dawn of leisure travel, people have journeyed in search of new experiences. They long to meet friendly locals, eat new foods, stroll through unfamiliar landscapes, and witness (or maybe even join) cultural traditions that remind them that they’ve left home.
Three innovations to solve hotel staffing shortages
Short-staffed hotels are struggling to serve an influx of guests—these three innovative staffing practices could be the key to restoring service. During the COVID-19 closures, hotel staff around the world were faced with the precarious prospect of staying home. For instance, in the United States, 70 percent of hotel staff were furloughed or laid off.
Travel is Back, but It's Different: How Hotels Can Adapt
There's no doubt about it: travel is back. Last summer saw renewed enthusiasm for hitting the road, and this summer confirmed it. This should be no surprise: pandemic or inflation notwithstanding, people love to travel. According to the most recent McKinsey travel survey, Americans were determined to get out again, no matter what. Indeed, asked what they would do with a $10,000 windfall, respondents ranked travel ranked second (after saving/paying down debt).
Hospitality and COVID-19: How long until ‘no vacancy’ for US hotels?
New research indicates an extended and variable return for one of the hardest-hit industries COVID-19 has affected every sector across the globe, and the hotel industry is among the hardest hit. Our research suggests that recovery to pre-COVID-19 levels could take until 2023—or later. Investors are providing similar views of hotel companies’ prospects, as seen in the underperformance of US lodging real estate investment trusts (REITs).
Show More
loading
Actions
Is this you?
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.Get in touch with Ryan
Contact Ryan, search articles and posts on X, monitor coverage, and track replies from one place.
Learn more about Muck Rack