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The ‘new normal’ has become the holy grail of business as workplaces try to navigate the unprecedented changes caused by COVID-19. Sadly, it’s unlikely that the metaphorical clouds will part and reveal that things have gone back to the way they were. As can be seen by the recent lockdown in Victoria, the state of flux we now live and work in will take years to settle, writes Sally Kirkright, CEO AccessEAP.
As a business owner, it may be that your job requires you to have these conversations with people on a regular basis. Performance issues often require courageous conversations. Or maybe it’s something more personal or you may have to tell someone that they didn’t get the promotion and give some hard feedback as to why. A common myth is that raising the issue might make things worse, however a carefully constructed conversation might save things from getting worse.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
