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Open AccessArticle by Furkan Oztanriseven 1,*, Heather Nachtmann 2 and Samareh Moradpour 3 1 Department of Business Analytics, Madden School of Business, Le Moyne College, Syracuse, NY 13214, USA 2 Department of Industrial Engineering, College of Engineering, University of Arkansas, Fayetteville, AR 72701, USA 3 California Department of Health Care Services, Sacramento, CA 95899, USA * Author to whom correspondence should be addressed.
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