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Articles by Shane Howell
Westpac Business Lending Investment to Improve Customer Experience, Simplify Processes
Westpac is improving the lending experience for business customers and bankers by leveraging data insights and artificial intelligence. The capabilities include a digital application process, smarter technology that enables faster decisions for borrowers and an expanded cash flow offering that allows complex businesses access to flexible, unsecured funding.
Small business stays upbeat as storm clouds build
Global supply chain disruptions and skill shortages are an ongoing headache, but organizations are learning to adapt and position themselves for future growth, de Bruin said. That can include replacing overseas suppliers with local ones or boosting warehouse space to keep more inventory on hand. Banks can do better in terms of granting SMEs access to finance, Andrew Irvine, National Australia Bank’s group executive, business and private banking, told the summit.
Capsifi gets $11m jab by Australian Business Growth Fund
Australian enterprise software company Capsifi is set to receive an $11 million boost, as the latest business to secure an investment injection from the Australian Business Growth Fund. Founded in 2013, the fast-growing enterprise provides software to help big businesses manage complex transformation projects, according to founder and chief executive Dr Terry Roach.
Ageing well: cultural care provider grows
Ada Cheng says the organisation she runs has “a very special market niche”. But ‘niche’ as it may be, business is booming for Australian Nursing Home Foundation, the provider of culturally appropriate residential and community aged care in New South Wales, established in 1980. According to chief executive Cheng, an almost 30-year veteran of the aged care industry, the not-for-profit has “grown exponentially”, at around five times since 2005.
COVID-19’s ‘new normal’ is anything but, with SMEs navigating a multi-speed operating environment
Source: Unsplash/Arturo Rey. Although Omicron is still throwing up a messy combination of supply chain bottlenecks, staff shortages and vacillating consumer demand, it’s heartening to see optimism among small to medium-sized business owners rebounding. After the previously unimaginable hurdles they’ve faced during the past two years of pandemic lockdowns, that light at the end of the tunnel seems to be getting much brighter.
The ‘bankies’ who survived the WW2 bombing of Darwin
“As we were about to open the doors, the air raid sirens began to wail, and the bombs began to drop simultaneously.” So wrote John Coverdale, a young employee of the Darwin branch of the Bank of New South Wales (now Westpac), recalling the day the Northern Territory’s capital was blasted by the first of an astounding 64 air raids during World War Two.
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