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The profit margins of IT service providers are under pressure. Pricing offers higher potential ROI than other margin improvement levers, but seizing the opportunity requires a comprehensive approach. Many industries are feeling margin pressure given the economic uncertainty and inflation, and the IT services industry is no exception. IT service providers (ITSPs) are therefore looking for margin expansion initiatives that offer the highest possible ROI.
Over the years, private equity (PE) firms have mastered the art of creating value for their portfolio companies through cost reduction, talent upgrades, and financial engineering. Moreover, they have built valuable experience in recognizing patterns that allow them to spot and invest in the best portfolio targets. In contrast, most PE owners do not display the same level of fluency or confidence in commercial productivity—especially in pricing.
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