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Articles by Soft FM
Sodexo awarded new five-year deal at MOD sites in Cyprus
The Defence Infrastructure Organisation (DIO), part of the Ministry of Defence (MOD), has chosen to retain Sodexo’s Government business for the new soft facilities management services, supporting 10,000 Armed Forces personnel and their families based at six UK military bases across the island of Cyprus.
ISS extends healthcare contract with West Middlesex University Hospital
ISS, a leading workplace experience and facility management company, has been awarded an 11-year contract with West Middlesex University Hospital (WMUH), part of the Chelsea and Westminster Hospital NHS Foundation Trust.
SBFM’s Matt Chapman wins CEO of the Year
Home / Announcements / SBFM’s Matt Chapman wins CEO of the Year in Announcements, Awards, facilities management, News, Soft FM SBFM’s CEO Matt Chapman has won CEO of the Year at the 2025 Business Leader Awards with Business Awards UK. Chapman has been CEO of SBFM since 2022, after which the organisation has welcomed 5,000 new colleagues and operates with a turnover of over £120 million.
Product director hire at SBFM
Mark Fenn has been appointed to the role of Product Director at soft FM service provider SBFM. Working with SBFM’s CTO, Ricky Majer, Fenn will be instrumental in optimising technological services ensuring SBFM continues to pioneer as an industry leader in innovation. Fenn is responsible for analysing market needs and developing and scaling tech, data, and automation.
SBFM joins the Social Recruitment Covenant
Soft service provider, SBFM, has signed the 2024 Social Recruitment Covenant to reinforce its commitment to creating inclusive and equitable employment pathways for disadvantaged groups. The Social Recruitment Covenant is a collaborative national programme created by recruitment and training provider PeoplePlus. It is designed to promote social mobility by encouraging organisations to adopt more inclusive hiring practices.
Equans extends soft FM contract with Portsmouth Hospitals University Trust
Equans has extended its partnership with the Portsmouth Hospitals University Trust, which will see soft facilities management services continue to be delivered at Queen Alexandra Hospital until 2029. Over the next five years, Equans will provide soft FM services, and also introduce bespoke, innovative solutions tailored to the client’s evolving needs.
Equans extends contract with Portsmouth Hospitals University Trust
Equans has extended its partnership with the Portsmouth Hospitals University Trust by a further five years. The contract extension will see the continuation of soft FM services at Queen Alexandra Hospital until 2029. Over the contract term, Equans will provide soft FM services, and also introduce bespoke, innovative solutions tailored to the client’s evolving needs.
SBFM signs the Crisis Homelessness Covenant
Soft FM services provider, SBFM, has signed up to the Crisis Homelessness Covenant which contains a set of pledges and guides to support people at risk of or experiencing homelessness in the workplace. The covenant was developed in 2023 by Crisis, the national charity for people experiencing homelessness, in partnership with the Department for Work and Pensions and the Ministry of Housing, Communities and Local Government.
Nirvana to deliver hard and soft FM services for BTR operator - FMJ
Nirvana Maintenance has been appointed by Build-to-Rent (BTR) operator, Dandara Living Management, to deliver full hard and soft facilities management services across its portfolio of approximately 4,000 homes, spanning key cities nationwide, including Manchester, Birmingham, Leeds, Glasgow and Aberdeen. Under a multi-year agreement, the scope of services encompasses facility management, maintenance technicians, cleaning, and planned preventative maintenance (PPM).
ESS appointed for soft FM services at Tedworth House
ESS Defence, specialist provider of foodservice and facilities management to military establishments across the UK, has further expanded its service delivery with the addition of Tedworth House, home to the Tedworth House Recovery Centre which supports the holistic recovery of MOD personnel. Located in Tidworth, Wiltshire, the Grade II* listed building includes single occupancy accommodation, family suites, classrooms, sports and leisure facilities, social spaces and offices.
Churchill Group retains dual service contract with the University of Suffolk
Churchill Group has extended its cleaning and security contract with the University of Suffolk for five years, with the option of another one or two years, following a competitive tender process. Churchill has provided cleaning services since 2011, and Amulet has provided security since 2019. Both services will be delivered under the Churchill Group umbrella, with its multiple soft service specialisms a key reason for the contract win.
Andron FM bags retail cleaning deal in Aberdeen
JLL has appointed Andron Facilities Management as the cleaning and soft FM partner at Aberdeen’s largest shopping centre. In the heart of the city, Union Square offers stylish shopping with over 50 fashion and lifestyle stores. The centre opened in 2009 with a hotel, a 10-screen multiplex cinema, and almost 30 restaurants.
General counsel & chief risk officer hire at SBFM
Webinar: Using AI learning to improve frontline staff engagement Frontline workers form the backbone of facilities management services, serving as the face of the brand and interacting directly with customers. Yet research by both L&G and the Living Wage Foundation reveals the majority feel overlooked and expendable. Accelerating the problem is a growing technology gap.
SBFM achieves Living Wage Recognised Service Provider accreditation
Soft service provider SBFM has been officially accredited as a Living Wage Recognised Service Provider. The accreditation reflects SBFM’s ongoing commitment to providing fair wages and improving the livelihoods of its team members. The Living Wage accreditation, awarded by the Living Wage Foundation, recognises organisations that go above and beyond the government minimum wage, ensuring that all employees earn a wage that meets the real cost of living.
Head of grounds appointment at Chequers
Andy Hodgson has been appointed as the new Head of Grounds at soft-services provider Chequers, part of the Churchill Group. In his new role, Hodgson will be the senior internal contact for all grounds and landscaping queries, as well as managing relationships with key customers and generating new business. He’ll also take a strategic approach to identifying growth opportunities and ensuring that Chequers meet all contractual and health & safety requirements.
OCS lands contract extension with British Airways
British Airways has extended its long-term partnership with OCS for the provision of soft FM and laundry services. Since 2013, OCS has been entrusted by British Airways to handle its soft service needs, while providing laundry services to the UK’s flagship airline for over 25 years. The soft services partnership originated when British Airways opted to discontinue a total facilities management service provided by its previous vendor, with the aim of enhancing its services.
Sodexo awarded place on CCS Healthcare Soft FM Services framework - Cleaning Hygiene Today
Sodexo Health & Care has been named on the Crown Commercial Service’s (CCS) RM6331 Healthcare Soft Facilities Management Services framework for a period of three years with an option to extend for an additional year. This national framework is available to all UK public sector bodies to easily access services from a range of suppliers who have already gone through a procurement process to assess the quality and price of services.
Sodexo extends hospital partnerships
Sodexo Health & Care has extended its relationship with the Royal Stoke University Hospital (RSUH), part of the University Hospitals of North Midlands NHS Trust (UHNM) and Haywood Hospital, part of the wider Midlands Partnership NHS Foundation Trust (MPFT), for a further 10 years.
Double win for Macro at Surrey County Council
Macro has signed two contracts with Surrey County Council (SCC) for the delivery of hard and soft FM services to more than 600 buildings across the county. The contract for hard services will run for a minimum of five years until 2028, with the option of a five-year extension.
Key addition to SBFM senior leadership team
Privately owned soft facilities management firm, SBFM, has appointed Neil Creasey as its new Chief Commercial Officer. With a track record of building and developing high performance business development teams, Creasey brings 20 years of sales experience to the role, with 17 years of experience in facilities management. An expert leader in sales, SBFM says Creasey’s appointment will see the company continue to go from strength to strength as a leading FM provider.
SBFM to launch academies in prisons
Soft facilities management firm, SBFM, is launching its new HMP Academies to support the rehabilitation of prison leavers, after being awarded funding from the Ministry of Justice (MoJ). His Majesty’s Prison and Probation Service (HMPPS) has actively been seeking to develop its academy delivery model within prison work and learning environments.
Churchill hires subject matter expert for transport
Colin Marshall has been appointed as subject matter expert for Churchill’s transport division. Marshall has spent more than 25 years working in the heavy and light rail, bus, coach, and aviation sectors. Over this time, he has supported more than £50 million worth of soft services delivery to the TFL London Underground portfolio, delivered many solutions to train operating companies and provided operations support at international and regional airports across the UK.
ESS in DVLA soft services win
The Energy, Government & Infrastructure sector of ESS, part of Compass Group UK & Ireland, has secured a four-year soft services contract with the Driver & Vehicle Licensing Agency (DVLA). The successful bid focuses on high-quality service provision, the implementation of new technology and sustainable practices underpinned by collaborative working.
SBFM invited onto government’s advisory board for the rehabilitation of ex-offenders - Cleaning Hygiene Today
SBFM, one of the UK and Ireland’s fastest-growing soft FM service providers, has been invited onto the Employment Advisory Board (EAB) as part of a programme that links prison leavers with local employers who can offer their expertise on skills, qualifications and training. Colin Shute, Owner and Founder of SBFM, will chair the Employment Advisory Board, which will also see Kelly Dolphin, People and Social Impact Director, sit on the Board.
Met Police appoints Churchill for large-scale cleaning contract
Home / Cleaning / Met Police appoints Churchill for large-scale cleaning contract in Cleaning, Contract wins and partnerships, Contracts, Facilities Management, News, Soft FM The soft-service provider has won a wide-ranging three-year cleaning deal with the Metropolitan Police Service (MPS), which will see Churchill cleaning operatives deployed across 351 buildings in all 32 of London’s Boroughs.
SBFM bolsters senior leadership team
Home / Appointments / SBFM bolsters senior leadership team in Appointments, Facilities Management, News, People and Appointments, Soft FM Soft FM service provider, SBFM, has strengthened its senior leadership team with the appointments of David Mountain as Head of Human Resources (HR) and Gail Lees as Head of QSHE & Workplace.
ESS mobilises DSTL contract
The Defence, Marine and Aerospace sector of ESS, part of Compass Group UK & Ireland, has mobilised the soft FM contract for the Defence Science and Technology Laboratory (DSTL). Under the contract terms, ESS is delivering a range of services from catering, retail and leisure to cleaning, laundry and reception at Porton Down in Wiltshire and Portsdown West in Hampshire. DSTL is an addition to the Hestia South West Multi Activity Contract already being run by ESS.
Sodexo extends FM contract with BAE Systems Munitions
Sodexo’s Corporate Services’ division has extended its soft and hard FM contract with BAE Systems Munitions, worth circa £16 million over the next four years. A 60-strong Sodexo team has been delivering services for BAE System’s four Munitions locations at Washington, Tyne & Wear; Radway Green, Crewe; Glascoed, near Usk in south Wales and Hexham in Northumberland, since 2019.
Anabas retains UCB contract - FMJ
Following a competitive tender process, corporate office FM specialist Anabas has retained its contract with biopharmaceutical company, UCB. The new seven-figure deal is for a five-year term with the option to extend for a further two years. Under the contract terms, Anabas is supporting UCB with the effective facilities management of its current UK headquarters in Slough and its future operation at UCB’s new campus when it relocates to Windlesham, Surrey.
Maersk appoints SBFM as soft services partner
Soft FM service provider, SBFM, has secured a contract with Maersk for the delivery of cleaning, catering and security services at the integrated logistics company’s expanding inventory of warehouses. The contract, which was awarded due to SBFM’s service solution based on a market leading technology suite and data driven solutions.
Churchill retains JLL deal
Home / Business / Churchill retains JLL deal in Business, Contract wins and partnerships, Contracts, Facilities Management, News, Soft FM Soft services provider, Churchill Services, has won a contract retender with global real estate company JLL.
Sodexo extends overseas MoD contracts
A safe, secure and compliant workplace 2022 Providing a safe, secure and compliant workplace is a key goal for many facilities managers today, coping with multiple regulations, strict data protection rules and new hybrid working practices is a challenge that can’t be ignored. But how do you achieve this across multiple sites and still control costs, reduce bottlenecks and manage the flow of visitors to your facility?
A&R Services on ‘Fast Growth 50’ list for 6th consecutive year
Home / Announcements / A&R Services on ‘Fast Growth 50’ list for 6th consecutive year in Announcements, Business, cleaning, commercial cleaning, News, Soft FM After an exciting period of growth, A&R Services has been named as part of the Fast Growth 50 for its 6th consecutive year. Established in 1999, the Fast Growth 50 identifies the fastest growing firms in Wales and has become a list that businesses across the country aspire to be on.
Industry veteran John Stewart appointed director of strategic sales for the Churchill Group
Home / Appointments / Industry veteran John Stewart appointed director of strategic sales for the Churchill Group in Appointments, Facilities Management, News, People and Appointments, Soft FM 17 Views Soft-services provider the Churchill Group has appointed John Stewart as director of strategic sales. Stewart is an FM industry veteran who will support Churchill’s national growth.
ESS commences delivery of soft FM services at MoD Abbey Wood
The Defence, Energy and Government Services sector of Compass Group UK & Ireland has mobilised its soft FM contract at MoD Abbey Wood. ESS has started delivering a range of services from catering, retail and leisure through to waste, cleaning and laundry to the site in Bristol which houses the MoD’s Defence Equipment & Support (DE&S) and Defence Business Services (DBS) organisations. MoD Abbey Wood is an addition to the Hestia South West Multi Activity Contract already being run by ESS Defence.
ISS lands soft FM deal with Royal National Orthopaedic Hospital NHS Trust
Home / Contract wins and partnerships / ISS lands soft FM deal with Royal National Orthopaedic Hospital NHS Trust in Contract wins and partnerships, Contracts, Facilities Management, News, Soft FM 32 Views ISS has won a new contract with the Royal National Orthopaedic Hospital (RNOH) NHS Trust for the delivery of all soft services for the hospital.
Atalian Servest takes off with Urban-Air Port soft services deal
Global Facilities Management provider, Atalian Servest has been appointed by Urban-Air Port to provide a bundled soft services solution for Air One, the world’s first fully operational hub for electric take-off and landing (eVTOL) aircraft. Atalian Servest will provide security, cleaning, events stewarding and pest control at the Urban-Air Port global launch activity in Coventry.
Pagabo launches soft FM procurement offering
National framework provider, Pagabo, has launched its latest procurement offering – its Soft Facilities Management Dynamic Purchasing System (DPS) – which has an anticipated full-term value of £100 million. The DPS provides a compliant procurement system for a wide range of facilities management works, including cleaning, catering, washroom and hygiene services, pest control, security, and waste management and recycling.
ISS continues partnership with The Walton Centre
Posted by: Sarah OBeirne in Contract wins and partnerships, Contracts, Facilities Management, News, Soft FM 1 min ago 21 Views Following a rigorous procurement process, ISS has been reappointed by The Walton Centre NHS Foundation Trust as its soft facilities services partner.
Pinnacle launches new facilities management sustainable cleaning standard with Bunzl
Home / Announcements / Pinnacle launches new facilities management sustainable cleaning standard with Bunzl Posted by: Sarah OBeirne in Announcements, cleaning, hygiene, Industry News, News, Soft FM, Sustainability Pinnacle Group, together with Bunzl Cleaning and Hygiene Services (BCHS), have launched Project Switch – a new national sustainability standard for commercial cleaning and hygiene supplies.
Kingdom Cleaning promotes Peter Buff to MD
Posted by: Sarah OBeirne in Appointments, cleaning, News, People and Appointments, Soft FM Cleaning and soft services provider, Kingdom Cleaning, has a new Managing Director at the helm, following the recent promotion of Peter Buff. Buff, who was formerly Operations Director at Kingdom Cleaning, has been with the company for over four years, and has 25 years’ experience in leadership.
Mitie awarded £92.5m deal at the John Radcliffe Hospital
Mitie has won a new contract to provide cleaning, portering services, and catering for patients and staff at the John Radcliffe Hospital in Oxford. Worth £92.5 million over a five-year term, the contract has the option to extend for up to 15 years at five-year intervals. The appointment follows a value testing exercise carried out between The Hospital Company Limited (THC) and Oxford University Hospitals (OUH) NHS Foundation Trust, as part of the existing John Radcliffe PFI arrangement.
Serco to pull out of FM deal with Barts Health
Posted by: Sarah OBeirne in Announcements, Contracts, Facilities Management, News, Soft FM 2 mins ago 32 Views Serco has announced it is to pull out of its soft FM services contract with Barts Health NHS Trust at the end of April 2023. The multi-service provider employs around 1,700 people across the Barts Health group to deliver portering, laundry, cleaning and security services across its hospitals.
ESS awarded Future Maritime Support Programme contract
Posted by: Sarah OBeirne in Business, Contracts, Facilities Management, News, Soft FM 1 min ago 23 Views ESS, the Defence, Government Services, Offshore & Remote division of Compass Group UK & Ireland, has been awarded the Future Maritime Support Programme (FMSP) soft FM contract for HMNB Clyde – the Royal Navy’s main presence in Scotland.
Sodexo secures five-year MoD contract in Portsmouth
Posted by: Sarah OBeirne in Contracts, Facilities Management, News, Soft FM 1 min ago 24 Views Sodexo has landed a £54 million contract to provide a range of soft services at Her Majesty’s Naval Base (HMNB) Portsmouth, as part of Ministry of Defence’s Future Maritime Support Programme (FMSP).
Facilicom awarded eighth year with University of Brighton
Cleaning and soft services provider, Facilicom UK & Ireland, has secured a contract extension with long-standing client, the University of Brighton. The partnership, which began in September 2013, has seen the hygiene specialists deliver daily janitorial and cleaning services to the University’s halls of residence. The contract extension will see Facilicom’s cleaning operatives continue to deliver these services into 2021.
POST-COVID: where sustainable FM makes cost sense
Posted by: Sarah OBeirne in Facilities Management, Month in FM, Soft FM, Sustainability 1 min ago 2 Views Sustainable FM has never been more appropriate – not least because of its cost-savings. Post-Coronavirus: sanitising and cleaning are key priorities for building owners readying workspaces for re-occupation. So too, are security and protection. The requirement to get buildings virus-free and reinstate confidence in their users finds budget stretched by the commercial impact of the pandemic.
charity Archives - FMJ
Home / Tag Archives: charity Partnership sees BaxterStorey become UK’s first foodservice business with dedicated Epilepsy Champions Charity, EDI, Foodservices, Hospitality, Inclusive workplaces, News, Workplace Culture Marking a major step in the company’s commitment to building the most inclusive workplace culture in hospitality, BaxterStorey has partnered with leading charity Epilepsy Action, to become the first UK foodservice business to introduce Epilepsy Champions across its operations.
FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Sodexo and Mitie back national workplace volunteering effort Charity, News, Social Impact, social value An initiative that aims to double the impact of employee volunteering has gained support from several major employers. Organisations including the Berkeley Foundation, Browne Jacobson, Centrica, Coventry Building Society, Mitie and Sodexo Stop Hunger Foundation have pledged to expand their ...
FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Home / Tag Archives: Sodexo Sodexo brings together FM and hospitality in pioneering dual-provider apprenticeship programme Apprenticeships, Career Development, Facilities Management, Hospitality, News Sodexo UK & Ireland has relaunched its Grow with Sodexo Academy with a new pioneering dual-provider model, bringing together two providers, GLP Training and HIT Training, to strengthen leadership capability, improve workforce agility and support long-term career progression. Bringing together ...
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