To put it simply, artificial intelligence, or AI, is the ability of a machine to think like a human. AI is programmed with countless lines of code that instruct it on how to process specific data and respond properly. They are expected to behave as though they are aware of the circumstances and have made a decision regarding the best course of action. AI at the Core of Digital Transformation In the sense that it can be adapted to a user's demands, AI is incredibly adaptable.