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Articles by Steve Ellis
Seeing Around Corners – The value of anticipating risk in liability claims
A chess grandmaster sees more than the next move. A minor repositioning of a piece may reveal an emerging threat, an opening that will matter several moves later, or a plan that is unlikely to succeed. The advantage comes from recognizing those possibilities early enough to choose a response. Sometimes that means acting decisively. Sometimes it means making a small adjustment or waiting for better information. Liability claims demand a similar discipline.
How Leading Voices Can Help Claims Organizations Leap Ahead
What would happen if we assembled the best ideas from four leading experts in negotiation and human decision-making and integrated them into our claims processes? That question sits behind the next generation of negotiation training for claims professionals. Strategy, behavioral science, influence and high-pressure communication are usually taught as four separate subjects. Taught as one system, they become something a claim professional can use on any day, on any demand, on any claim.
Are We Measuring the Value of Claims AI or Simply Measuring Its Activity?
Imagine a claims leadership meeting a year after the organization introduced a new AI platform. Executive Summary Why did a claims professional reject an AI recommendation? Did the recommendation conflict with the human's habit or did the override reveal an AI model limitation?
Building the AI-Augmented Claims Workforce
Topics: Claims | Employment Practices | Future of Insurance | Insurance Industry | Risk Insider | Risk Management For most of the last 40 years, we’ve known exactly what made a good claim professional. Read the policy. Establish coverage. Assess liability. Value damages. Those four competencies defined the craft, and the professionals who mastered them built careers on it. Our industry’s leaders have hired, trained, and promoted against that profile for years. That profile is not wrong.
Enterprise Authentication for Remote MCP Servers That Actually Works
Part 2: Microsoft Entra ID / Azure AD and the Stateless Client Problem This is Part 2 of the Remote MCP server series. covered building a C#/.NET SOLID-architecture remote MCP server. This part covers enterprise authentication with Microsoft Azure AD (now called Entra ID) with OAuth2.1 + WebAuthn. Building an MCP server is straightforward until you need enterprise authentication. Then you connect the dots that MCP clients aren't web browsers, and OAuth was designed for browsers.
Build A Remote MCP Server That Actually Works
namespace RemoteMcpServer.Tools; [McpServerToolType] public class MathTools { private readonly IMathService _mathService; public MathTools(IMathService mathService) { _mathService = mathService; } [McpServerTool, Description("Adds two numbers together")] public double Add( [Description("The first number")] double a, [Description("The second number")] double b) { return _mathService.Add(a, b); } [McpServerTool, Description("Subtracts the second number from the first")] public double Subtract(...
Most Common Health & Safety Risks/Hazards: How to Create a Safer Construction Site
According to HSE’s annual health and safety report, during the 2021/22 financial year, 565,000 workers experienced non-fatal injuries at their workplace in Britain. And while fatal accidents decreased to only 123, the construction industry saw the highest number at 30. Construction sites will always have hazards that can cause injuries, but it’s important to identify these hazards to prevent downtime that will impact your sites’ productivity and the overall budget.
Preventative maintenance is key to cost management and staff welfare
In construction, any machinery breakdown or failure can result in enforced and unplanned downtime, causing financial loss to both the company and the project and lower rates of productivity. Additionally, a machine or equipment failure can result in an injury in the workplace, or worse, so it is important for the welfare of the workforce that regular equipment checks are carried out.
Healing our minds
Diversity of living things is important for a healthy balanced world. Just like a diverse diet is important for a healthy body. Is diversity in thoughts and ideas equally important for a healthy balanced mind? The algorithm echo chamber means it's hard to be exposed to diverse ideas. Media that is ideologically aligned doesn't help either. It makes me wonder, are our minds out of balance? The problem with balance is we don't know until we see symptoms.
Meditation on endings and grief
What if we embraced endings like we embraced sunset? So often we grieve the end of things. A relationship, a job, a holiday, a life. When watching sunset we appreciate the moment, but we don't grieve the end of the day because we know the sun will rise again tomorrow. Imagine if we took the same approach to all endings. Maybe it's unfair to compare the end of a day to the end of something like an important relationship or even a life. We don't experience these things as being perpetual like days.
The importance of training when operating machinery
The importance of training when operating machinery By Steve Ellis, managing director, FPE Seals. In the engineering sector and in many others, continuous training is of the utmost importance. As tools, technologies, and processes improve at a rapid pace, you should always be ready to polish and enhance your skills. Therefore, it is fundamental to keep up to speed with new innovations and certain required skillsets. How does this modern, specific piece of machinery work?
Efficiency and Safety: The Importance of Training When Operating Machinery
Summary Efficiency and Safety: The Importance of Training When Operating Machinery In the engineering sector and in many others, continuous training is of the utmost importance. As tools, technologies, and processes improve at a rapid pace, you should always be ready to polish and enhance your skills. Therefore, it is fundamental to keep up to speed with new innovations and certain required skillsets. How does this modern, specific piece of machinery work?
Efficiency and safety in engineering: The importance of training when operating machinery
In the engineering sector and in many others, continuous training is of the utmost importance. As tools, technologies, and processes improve at a rapid pace, you should always be ready to polish and enhance your skills. Steve Ellis is managing director at FPE Seals Therefore, it is fundamental to keep up to speed with new innovations and certain required skillsets. How does this modern, specific piece of machinery work? How to go about repairing it and keeping it functioning properly?
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