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Articles by Tejas Kashyap
Sophos Protected Browser - Reauthentication/Authentication Refresh Situation
Greetings, I was testing Web Policies update deployment timeframe for Windows OS within Sophos Protected Browser. I've found a good sync timeframe pattern, considering my region and tenant location. However, I was eager to check if there's another way to speed up the update process, and noticed that if the process "Island.exe" is killed and Sophos Protected Browser is reopened, policies are applied right away.
Issues with Protected Browser
I joined the EAP this morning because I am very interested in this as we're looking at other protected browsers and browser protection add-ons currently. I added my machine to the endpoint EAP and installed the Protected Browser but when I launch it and sign in, I'm kicked back to the Island login page and it says, "Something went wrong, please try again.". Does it take a while for our account to be setup with them, or is there a step that I missed?
Access for IOS apps to local ressources via ztna
We have various software products at customer sites that each come with their own iOS app. These work perfectly in local environments and via VPN. However, they do not function with agentless ZTNA, since the apps expect the backend of the web application directly and cannot first perform an Entra ID authentication. What would be the solution in this case?
temporary disable ZTNA
We (technicians) want to use ZTNA to access company resources. However, we often need to perform network diagnostics. Functions such as DirectAccess or ZTNA cause errors in these cases. Direct access can be completely disabled by deactivating a single service. Is this also possible with Sophos ZTNA? Added TAGs [ edited by: Raphael Alganes at 3:27 PM (GMT -7) on 1 Sep 2025]
Resource guest access
Hello, Yes, this can be achieved by creating two separate ZTNA resources with different external FQDNs pointing to the same internal IP/FQDN and different user groups assigned to each of the resources…
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