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A real estate website can generate a buyer inquiry in seconds, but one wrong chatbot answer can undo the trust behind that inquiry just as quickly. The problem is not whether an AI chatbot can respond instantly; it can. The real question is whether it knows what it should answer, what it should verify, and when it should stop and involve a human.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
