Technology is great … until it isn’t. Dental lasers have long been in use and have made advanced invasive procedures easier to perform with minimal healing required. Knowledge on how to use these lasers from both biological and clinical aspects is necessary to avoid adverse outcomes. This case study demonstrates what can happen when lasers are used incorrectly. Case presentation A 49-year-old male presented with pain at tooth no. 9. A labial fistula was clinically present (figure 1).