Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
Claim your profile
Abstract Service performance appears to be particularly crucial in the airline industry following the COVID-19 pandemic. In addition, perceived justice is another construct within this industry that impacts customer satisfaction. A model is proposed that considers the impact of perceived justice and service performance on customer satisfaction within the airline industry.
As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work.
