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In general, let me say, that there is no good customer service in Samoa. Despite of the fact that several intents has been made by the Chamber of Commerce and others to educate the business community and the government agencies; the customer service is way below what we expect in other advanced countries; of which we are one, but apparently Just in name. Most of the positions in Samoa are made to interact with the public (customer) without a trace of training.
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