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Has a passion for capability building with deep expertise in lean and green operations and the use of advanced analytics in operations; experienced in successful large-scale operations-transformation programs Wouter Michiels, a consultant based in the Brussels Office, has more than 10 years’ experience in petrochemical manufacturing, engineering, and supply chains.
Root-cause problem solving remains a crucial part of the continuous-improvement process. Today’s technologies make it even easier—and more powerful. To improve, organizations must consistently seek out and solve their problems—an insight that underpins lean management’s emphasis on root-cause problem solving (RCPS). Indeed, companies that have used RCPS to build a problem-solving culture that lasts are able to avoid continuous firefighting by effectively preventing fires from starting.
An age of technology-driven transformation makes it more critical than ever for companies to keep their workforces engaged. Although more and more businesses are already riding the Industry 4.0 wave towards deeper and broader automation, many operations still require some level of human intervention—and likely will for the foreseeable future.
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