When Maria Santana first started dropping off her son Anthony at FirstStepNYC, an early education center in Brownsville, Brooklyn, he would cry for hours, refusing to eat or nap until she picked him up. Santana, who was working as a home health aid, told the center’s director that she thought she’d need to pull Anthony out. The director, Catharina Oerlemans, had a better solution: She asked Santana to come work for FirstStepNYC as a food handler.