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Ahyoung Chang

As seen in: Taylor & Francis Online
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Articles

Evaluating sentiment and spatial patterns of EV charging station user experience with AI-agents

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By Junfeng Jiao, Ahyoung Chang
| Taylor & Francis Online
ABSTRACT As electric vehicle charging stations (EVCSs) continue to expand in urban settings, evaluating user experiences is critical for ensuring functional, accessible, and context-sensitive infrastructure. This study applies AI-driven sentiment and spatial analysis to over 4,000 user-generated reviews collected from PlugShare in Travis County, Texas.
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