Alexander Braier

The pandemic-induced shift to remote work has shaken society out of norms that lasted for more than a century. For decades, most changes to the workplace were incremental. Rarely, if ever, have we seen organizations and governments both embrace a sea change such as widespread remote work with such speed. Because of this revolution, public sector agencies now have a rare opportunity to intentionally remake their work systems to serve everyone better and adopt a 'distributed by design' approach.

Alexander Massey leads Deloitte’s Public Sector Human Capital practice in the UK. He has worked with clients across central government for over 20 years. Sarah Smith is a manager at Deloitte Consulting LLP. She has over 8 years of experience driving organizational transformations for both federal and state government clients, and more recently focusing on helping her clients implement telework and hybrid workplace enterprise solutions.