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Ananda Chakravarty on Muck Rack

Ananda Chakravarty

Boston, United States
As seen in: LinkedIn, Forbes, Oracle Magazine, Reuters, Mashable, NBC News, InformationWeek, International Data Corporation (IDC), Digiday, Forrester Research and
Covers:  Retail, Merchandising, Retail Media, Ecommerce, Digital Retail, Mobile, Strategy, Digital Store, Retail Software, Cloud Delivery
VP Research, Retail Merch & Mktg at IDC, Digital business strategy, Former technology exec, Forrester analyst, Oracle strategy. All tweets are my opinions.
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Ananda Chakravarty’s Journalist Portfolio

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Americans are so done with the superstore; most prefer specialty stores

Americans are so done with the superstore; most prefer specialty stores

Americans are less enamored today of the one-stop-shop supermarkets that dominated the grocery industry a gen…

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Amazon 'Instant Pickup' service delivers items in 2 minutes!

Amazon 'Instant Pickup' service delivers items in 2 minutes!

Amazon, in its latest endeavor to supplement its online presence with brick-and-mortar retail, has rolled out…

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Kiosks are Looking at You, Too - InformationWeek

Kiosks are Looking at You, Too - InformationWeek

Customer-facing kiosks are taking on a new look, and providing retailers, restaurants and other businesses wi…

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Mobile In-Store Retail Delivers Service, Efficiency, And Convenience

Mobile In-Store Retail Delivers Service, Efficiency, And Convenience

Associate assistance, associate mobility, and customer self-service are the triumvirate of in-store mobile ca…

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Grocers Partner For Digital Growth

Grocers Partner For Digital Growth

The last few months have been a watershed of new deals around grocery fulfillment. Walmart is partnering with…

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When Piloting Colocation, Measure Customer Impact

When Piloting Colocation, Measure Customer Impact

When Piloting Colocation, Measure Impact To Location, Customers, And Operations It's been interesting to see …

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Drive Great Customer Experience With Three Workforce Investments

Drive Great Customer Experience With Three Workforce Investments

Retailers recognize and are investing in the link between great associate experiences and great customer expe…

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#NRF2018's Focus On Customer-Associate Engagement

#NRF2018's Focus On Customer-Associate Engagement

At the packed NRF Big Show #NRF2018 in New York last week, many retailers looked at vendors touting new tech,…

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Four Reasons Retailers Need to Invest In People

Four Reasons Retailers Need to Invest In People

Four reasons to invest in store labor Labor was 43% of retail operating expenses based on our last US census …

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Digital Store Technologies Take the Stage For Both Customer and Associate Experience

Digital Store Technologies Take the Stage For Both Customer and Associate Experience

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and ret…

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Adaptable Teams Prevail Over Mythical Retail End Times

Adaptable Teams Prevail Over Mythical Retail End Times

The press continues to highlight bankruptcies and store closings to support a theory that the entire retail m…

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The Event Horizon of In-Store Retail Automation

The Event Horizon of In-Store Retail Automation

It came out of nowhere: A muffled, mechanical voice with electronica undertones called out "Hel-lo there." It…

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Predictions for 2020 Retail: Last-Mile Delivery and Artificial Intelligence

Predictions for 2020 Retail: Last-Mile Delivery and Artificial Intelligence

Revisiting predictions for 2020, we’ve shared our initial predictions on the BOPIS revolution and more data c…

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Amazon adds Instant Pickup in brick-and-mortar push

Amazon adds Instant Pickup in brick-and-mortar push

BERKELEY, Calif. - Amazon.com Inc is rolling out U.S. pickup points where shoppers can retrieve items immedia…

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Amazon Adds 'Instant Pickup' Points To Brick-And-Mortars |

Amazon Adds 'Instant Pickup' Points To Brick-And-Mortars |

Amazon is rolling out instant pickup points on five college campuses where shoppers can collect their items i…

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Amazon adds 'Instant Pickup' in U.S. brick-and-mortar push

Amazon adds 'Instant Pickup' in U.S. brick-and-mortar push

BERKELEY, Calif (Reuters) - Amazon.com Inc is rolling out U.S. pickup points where shoppers can retrieve item…

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This Model Turned CEO Is Betting 'Bricks And Clicks' Can Create A Green Fast-Fashion Empire

This Model Turned CEO Is Betting 'Bricks And Clicks' Can Create A Green Fast-Fashion Empire

Reformation's flattering, feminine silhouettes have made the fashion label a favorite among millennial women …

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Why the customer experience is essential to e‑commerce success

Why the customer experience is essential to e‑commerce success

Online retailers that provide consumers with a good user experience generate loyalty and repeat visits, accor…

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Mattress startups make a bet: You won't return that thing you bought

Mattress startups make a bet: You won't return that thing you bought

The explosion of companies selling mattresses and other big-ticket items online is based on a clear gamble: Y…

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Consignment Startups Win by Breaking the Rules of Retail

Consignment Startups Win by Breaking the Rules of Retail

Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will rem…

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Five key success factors that ecommerce businesses need to strategically plan for - Ventureburn

Five key success factors that ecommerce businesses need to strategically plan for - Ventureburn

New research from Forrester, The Five Key Success Factors of Every Digital Business, has identified five key …

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Q&A with Forrester: The Need for Omnichannel Marketing Maturity

Q&A with Forrester: The Need for Omnichannel Marketing Maturity

There are many operational and organizational competencies needed to deliver an effective multi-channel or om…

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Predictions for 2020 Retail Commerce: The impact on BOPIS and the role of Data Analytics

Predictions for 2020 Retail Commerce: The impact on BOPIS and the role of Data Analytics

The coming year will be an exercise in practical changes for the retail industry. There will be less reliance…

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7 Trends of 2019 Holiday Cyber Sales

7 Trends of 2019 Holiday Cyber Sales

Holiday shopping days like Cyber Monday are creating changes that need the capabilities of versatile, complet…

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