In almost all the cases, workers flouted rules requiring an outbound telephone call to confirm the transaction. Making it worse, many signed forms saying that they had spoken with the customer when the only communication they had was by e-mail. Debra Ferrara, a former client service associate at Morgan Stanley Smith Barney, falsified forms for five wire transfers totaling $108,680, saying she'd spoken with the client when she hadn't.
June 7 (Bloomberg) -- We’ve seen this movie before and the ending still stinks. The sex-discrimination lawsuit by Ellen Pao against the Silicon Valley venture-capital firm Kleiner Perkins Caufield & Byers may be the gender and workplace story of the moment. But let’s get one thing straight: This doesn’t describe anything that’s new. It seems to happen routinely.