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Empathy Is Not a Skill…

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By Bob Mosher, APPLY Synergies, Jenna Smith Verified
| applysynergies.com
Written By: Bob Mosher, Founding Partner and Chief Learning Evangelist, APPLY Synergies Empathy is not a skill… OK, before you rush to blast me on email for this one, give me a minute to explain (then you’re welcome to blast me 😉). This thinking has been spurred by our industry’s recent obsession with “Skills”. Those of you who know me well, know that I’m a big vocabulary guy. Our industry is infamous for inventing terms ahead of agreeing on a definition.
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